Guest User
December 14, 2023
The 4-star hotel presents itself well; welcoming hall, cleanliness, quick check in. But then we discover that: 1) the bar on the ground floor, contrary to what should happen in hotels that boast the title of international, no alcohol is served at the bar, not even a beer 2) in the bathroom the shower is fixed, attached to the ceiling , with a large, square shower head. Total absence of "telephone" shower to allow any guest, I stress any, to wash without completely wetting their hair. Absence of plastic cap. And how do we wash children? and an elderly person? 3) Total absence, again in the shower cubicle, of a support handle. If you fall, it's your business, your hand desperately looking for a hold to limit the damage, but only finding tiles. 4) At the time of check out (reservation via Booking, therefore guaranteed rate) I ask for explanations on the bill and as if by magic it turns out that it was overdone, 120 DT and so on. Difference returned in cash, invoice not delivered. Do we want to add anything else??? Never again. The 4 star hotel is present well; hall accueillant, propreté, rapid registration. More ensuite to discover that: 1) the bar at the back of the house, contrary to what you must pass through the hotels that boast the title "international", alcohol is not served at the bar, just like that bière 2) in the bathroom the shower is fixed, fixed to the ceiling, with a large and round shower knob. Total absence of the "telephone" shower head to allow all the guests to wash it without completely washing the towels. Absence of bonnet de douche.. And comment on the children? and a person aged? 3) Total absence, toujours in the cabine de duchee, de poignée de support. If you die, it's your affair, your main checker will hope for a prize to limit the losses, but you won't find anything else. 4) At the moment of check out (reservation via Booking, where you are guaranteed) I ask you for explanations on the facture and how to find out what the price is, 120 DT and also the suite. Difference returned in espèces, facture not live. Voulons-nous ajouter autre chose ??? Plus jamais.
Original TextTranslation provided by Google