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An sich ein ganz schönes Hotel mit nettem Personal. An der Rezeptions dauert der Check-In usw. irgendwie ganz schön lange. Beim Skilift ist man schnell, nur einen Busstop weg. Leider doch eher Massenabfertigung beim Buffet. Abendessen war ”naja”. Suppe und Salat lecker, dei Hauptspeise eher Kantinenessen - das hat leider Buffet so an sich. Das Frühstück ist schön reichhaltig und abwechslungsreich. Für die Größe des Hotels ist der Wellnessbereich eher klein geraten. 2 Saunen, das ist ok, aber leider recht wenig Liegen und auch nicht abgetrennt von den Duschen. Also so richtig entspannen kann man eher auf dem Zimmer. Wir hatten nachts einen fehlerhaften Feueralarm und standen nacht um halb 2 im Schlafanzug bei frostigen Temperaturen draußen. Leider gab es auch auf Nachfrage kein Entgegenkommen des Hotels. Wenigstens die 20€ Getränke hätten sie uns kulanterweise erlassen können. Klar, wahrscheinlich kann das Hotel nichts dafür, aber wir auch nicht und das hat uns schon geärgert. Wir kommen nicht wieder. ------ In itself a nice, modern hotel with friendly staff. At the reception, the check-in etc. somehow takes quite a long time. Your fast at the ski lift, just a bus stop away. For the size of the hotel, the wellness area is on the small side. 2 saunas, that's ok, but unfortunately very few loungers and not separated from the showers. Unfortunately, it was more of a mass processing at the buffet. Dinner was ok. Soup and salad were delicious, the main course was more like canteen food - unfortunately that's what the buffet is all about. The breakfast is rich and varied. We had a faulty fire alarm at night and stood outside at half past one in our pyjamas in freezing temperatures. Unfortunately, there was no accommodation from the hotel when asked. At least they could have waived the €20 drinks as a gesture of goodwill. Sure, it's probably not the hotel's fault, but neither can we and that annoyed us. We won't be back.

It is a very good restaurant. It is not far from the Geshao Lake. It is suitable for self-driving. The fish for dinner is very good. Although there are not many varieties of breakfast, it also meets the basic needs. Besides no fruit, the room facilities feel a certain number of years.

The hotel is situated close to Hallstatt and Postbus 542 is just outside the main road. Cleanliness of the room is acceptable except that we found some hairs left by the previous occupants on the bed and hairdryer, as well as a half-drunk mineral water bottle on the table. The room lacks sufficient outlets and I have to spent most of my time in the toilet charging and using my phone at the same time. Breakfast is simple and not much of selections. Overall we still have a enjoyable stay. Staffs are very friendly and check-in and out are super efficient.

Clean and new. We had a one-bedroom apartment. Very spacious. Kitchen was well-equipped. Heated bathroom. Underground garage. A very comfortable stay. Point to note is that this accommodation has no human being for check in, check out and if you need any help, there is no one. Check in is done through a phone app. You will need (roaming) data, otherwise you cannot open the door. And if you need to call their hotline for help, you will be using international calling (depending on where you come from). As long as you are comfortable with this kind of arrangement, this accommodation is 10/10. I will stay again. As with all apartments, there is no service and you will be expected to sort your rubbish and dispose them at the bin center. Bad Goisern itself has nothing. We used this accommodation as a base for the surrounding area. The apartment is within walking distance to an Italian restaurant and a supermarket.

Only 6-7mins walk from the train station. Surrounded by the restaurants and cafes. Toilet and bedroom are clean. Only things to complain is the water pressure and no personal locker in room.

I chose the lake view on the second floor, and there is also a bubble pool. Breakfast is 20 euros per person. It's okay, or you can buy your own vegetables and come back to cook! The scenery is really invincible! The stay was very clean and comfortable! The town is not big. If you rent a car, you can go to the other side or walk around. Super enjoyment! It will be a little bit colder in early April, and it would be better if it comes to warmer later.

Pleasant stay in Heritage Hotel. Perfect location. The room is big and spacious. The bed is big and comfortable. Breakfast is really good as well. The staff at the reception is really nice and welcoming. Room assigned is on 4th floor, which we could hear footsteps from the room above us at 6 am in the morning. Request for a room on the top floor, 6th floor, if you're a light sleeper like us. The restaurant is really good. We went there for dinner twice during our 3 nights stay in Heritage Hotel. The soup was really good. We ordered the char grilled salmon with pumpkin risotto, really delicious 😋

The conditions are average and the facilities are average.

Only ended up here by pure chance and at the last minute. But what a surprise! The location is spectacular, with a clear view of Lake Hallstatt from almost 1000m. Nature and peace all around. There is a house that has been freshly peeled off the shower, and as you approach it you almost start whispering. And inside? You think you've found yourself in a library. Cozy tables and seating areas invite you to linger, a fireplace certainly contributes to the great atmosphere in winter, on the wall and on the tables and actually everywhere in the hotel: books, books, books... Books that are waiting to be leafed through, discovered, read, read through and finished. The boss says there are 12 thousand at the moment and thanks to the cooperation with many publishers, the number is growing regularly. Shoes are taken off at the entrance, which turns the usual hotel experience on its head. This also means that you can sneak pleasantly quietly through the extremely beautifully designed rooms. A cozy self-service bar with selected wines, local soft drinks and even French champagne leaves nothing to be desired. Plus the latest technology - an app opens the doors, the comfortable bed, and even reads to you if you want! Breakfast is available all day (!) and you won't go hungry in the evening either, you'll find something either in the hotel or in a nearby inn. It's such a special and relaxing place, you just don't want to leave. And yes, the reading hotel also has a TV in the room :)

When I was considering to book a room in this hotel, I was in doubt about it because of some negative reviews that I read. Nevertheless, I decided to book even so, and my experience there was GREAT. I, respectfully, think that many negative comments here are unfair, as I’m going to explain while I give my perceptions about the hotel. Overview: Obertraun is a small city (approx. 800 people). The hotel is in front of the lake with a wonderful view. It provides a very helpful free bus pass to the region (Hallstatt etc). The owner is very helpful and kind. It’s a family business run with much care and respect for the guest. Check in: excellent. The time for check in is between 15:00-19:00. The management of the hotel emailed me telling me this and asking me to tell in advance if I would arrive after 19:00 because they would put the keys in a place where I could pick it. I arrived early, and I saw in the entrance of the hotel a key locker where the late guests can just put a code and pick the key. Moreover, when I booked the room in Expedia, there was also a warning about the time to check in. Therefore, it’s just a matter of the guest pay attention and contact in advance. Mr. Meinrad was very kind and attentive in the check in. Staff: I really don’t understand those who complained. The owner of the hotel is extremely kind and helpful. He was always very patient to help to advise the best places to go in the area. His wife was also very kind. It’s very clear how much they care for the hotel and do their best to receive well the guests. I think that guests also need to analyses themselves before complaining about small things and make a storm in a teacup. Location: the hotel is located in Obertraun which is a neighbor city of Hallstatt. It’s very easy to go to Hallstatt from there, and the hotel provides you free public transport in the region (bus). It is also located in front of the lake and the view is gorgeous! Bear in mind that Obertraun has approximately 800 inhabitants, so don’t go expecting to have a coffee in Starbucks etc. Even though, once again, Mr. Meinrad, very kindly, offered to prepare a coffee in the evening while he was there. There is a restaurant (I think the whole city only has two or three) near the hotel. Breakfast: with all do respect, I think some guests when travel become “breakfast Master chefs”. I always say, is the breakfast better or worst compared to the one that you have in your house? The breakfast was good! Juice, coffee, cappuccino, bread, cheese, ham, yogurt etc. If you want to have a five stars Michelin breakfast you need to be willing to pay for that. In this sense, I didn’t have any problem with the breakfast and the restaurant also has a great view of the lake and the mountains. Room: I stayed in a room with a view to the lake. I read that some other for single doesn’t have private bathroom, but it is told on the website. In my case, the room was cozy, and I liked the bed as well. The bathroom had everything ne