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There are all kinds of facilities in the room, the bed is very comfortable to sleep on, the surroundings are very quiet at night, and I can sleep until dawn. The price is not particularly expensive in comparison, it is very suitable for business travel and family travel. The water, milk and snacks in the picture are all free.

Paid for an upgrade to a room at the back after reading reviews describing noise levels. Glad we did because this motel fronts a busy motorway and still traffic noise at a bearable level from back row room. Room was large and very clean although 2 small living cockroaches in bathroom. Husband found bed to be perfect but I had trouble sleeping on it. You can’t please everyone. When we arrived around 5pm the main door to the office was locked but a fellow, either a customer or worker was sitting on a waiting area seat in the reception area and told me the manager was not there but I could use a side door. That was no problem as within a minute or 2 the manager arrived and I told him who I was and he remembered I had called an hour before to check on the availability of a suite rather than a room. Only thing that stopped me short of giving 5 stars was the manager’s apparent distain at having to serve a customer. The dear man couldn’t have looked or come across to me as more put out by having to attend my booking. He offered very little information. When I asked about the wifi password ( wifi did not work at all by the way, even with instructions ) he disinterestedly told me it’s on the back of the key. Also on the back of the key was information on what to do if the tv gives a no signal message. I don’t know why he couldn’t be bothered to explain that. So all up, he was a very poor ambassador for the motel and could easily, single handily ruined the start of someone’s vacation vibe with his “ can I just get this over and done with” vibe. I maintained my chirpy and happy disposition in the meagre attempt of cheering up this poor soul. Alas, it wasn’t to be although when I asked about distances /directions to a venue we were to attend, old mate, worker/customer was all for telling me everything I needed to know. Thank goodness I had him to share the information I needed because once that key was in my hand, Mr manager had done his part and no further talk appeared to be necessary! Maybe HE needs a holiday? Other than that, the suite was suitable for a longer stay with microwave, cooktop, kettle and mini fridge/freezer. There was adequate crockery , cutlery, pans, toaster and washing up items to be able to prepare food for 2. We only stayed the one night and did not eat dinner or breakfast from the dining room on site. I knew about the dining room from reading reviews, not Mr Manager.

Couldn’t even bring myself to sleep here even 1 night, the smell of dog pee on the carpets was vile..To be completely honest I went into the bathroom and told my husband if I were to shower here I’m going to the nearest woolworths and buying bleach to bleach down the shower (soap scum and shower muck) everywhere. Still didn’t have a shower there ! And if that wasn’t to top it off we went to the kitchen to put food away the fridge was dirty. Got a plate out of the cupboard to eat and it wasn’t even cleaned properly... very disappointed (as the photos on the internet showed a clean motel room) not what we arrived too...

I stayed for a whole week and was also attending a course here during the day. My room was very comfortable, clean, large and very well maintained. The staff were professional and very friendly. The conference facilities had everything we needed and very nice freshly baked/cooked morning tea, lunch and afternoon tea each day. An easy trip into town and a quick walk to a large shopping centre straight across the road made it a very convenient location.

I stayed here for 6 nights for a training course nearby. I was impressed overall. Room was clean, wifi was very fast with a strong signal and the room relatively was quiet, despite being near a busy main road. Rooms included a pod coffee machine too, with coffee pods free of charge from reception. Walking distance from Rocklea railway station (which is temporarily closed but has stationlink buses to to the next station up the line). Only minor quibble was that reception was sometimes closed earlier than the published hours. I would happily stay here again.

Very good, convenient, the restaurant tastes good, the rooms are clean and tidy, it is recommended, it is more convenient if you drive by yourself. There is a bar at the door, and there are delicious food around.

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So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.

Really enjoyed a few lunches at the hotel lately. We have a member of our family though who is Vegan and strictly dairy-free. It would be wonderful if the pub could consider some more Vegan-Friendly options on the menu as it would certainly provide us with a reason to return more often. In this day and age not everyone can eat meat or dairy. The Buddha Bowl is something healthier they offer and it was fresh and tasty. Unfortunately we ordered the Margherita Pizza on the Order At Table on mobile functionality it stated this Pizza came with Vegan cheese. We thought that was great. Of course the pizza came with regular cheese and I had to check with the staff who apologised and said that no, there was no vegan cheese on premises. They were very polite but it was disappointing that both the online menu was wrong, and that this fairly simple alternative wasn't on offer. Hopefully we see some more plant-based options on the menu in the future! The kids meals are great value.