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Thanks to the irresponsible agent who led us to such a wonderful hotel and met the absolutely reliable hotel owner. As soon as we arrived at the hotel, we saw employees constantly contacting all scheduled guests to inform them of the fire situation and take the initiative to coordinate the check-out. There are very few hotel owners who are responsible and responsible now! The boss is Chinese, and the communication is smooth. There is free parking. Like a small villa, each cottage is designed and furnished in a pleasant surprise. The style is simple and generous, warm and comfortable. Thanks to many years of careful management, the ecological environment of the villa is great. In the evening, civets come to look for food, and in the morning, parrots come along. Although in the mountains, the infrastructure such as water and electricity is intact and well maintained. You can walk to the lake in a few minutes and catch crabs. The whole villa is not enough for a day, which is very suitable for bringing children. It's close to the supermarket and you can cook your own meals. In the evening, fry an Australian cow, drink a little wine, and watch the civet go through the woods.

Non smoking Apartment. Upper floor. Positives- Great views from the living areas of the lake. 2 x Decent size bedrooms. Very comfortable beds and pillows. Clean linen. Small living area and dining table for 4 people. Small TV in living room. Kitchen has 1x tea towel, cups, cutlery, 1 sponge, fridge, kettle, microwave. All clean. Bathroom with liquid soap and shampoo. Washing machine- bring own laundry liquid. Free parking. Great location. Lake across the road. Aldi 5 minute walk. Cafes within 5-8minute walk. Free wifi. Negatives- no fly screens on the bedroom windows. When we checked in, windows all open. The breeze was lovely however did not like finding insects in the room. Found little spiders in my bed. Also the screen door was broken, which meant it kept swinging back and forth in the wind. Narrow winding staircase to the 2nd floor. Do proceed with caution when carrying bags. Spiderwebs on swimming pool gates as well as the edge of swimming pools. Pools not heated. No spa. Surcharge for 3rd person. Abit pricey, but I guess that’s normal post Covid and since it’s December. Would stay again. Would recommend.

This is my fourth time staying here, came across this motel a few years back when travelling from QLD. Beds are comfortable, great showers and price is reasonable. Michael the owner has a great sense of humour and goes out of his way to make sure you have everything required (will even help with you bags). Use this as my stopover as I travel from QLD to housesit in the local area. Highly recommended.

We stayed early March 2022 in a one bedroom Motel style room with large ensuite. It was modern , clean and comfortable and very affordable . Mandy and her team were extremely friendly and helpful. We used Public Transport from Melbourne and found Heyfield very easy to access. Flat even walking distance to many eating options , both the Esplanade and Marine Parade. We took a Lakes Cruise which was extremely informative and enjoyable We are a pensioner couple in our mid seventies.

We found the Motel by just driving past after a day's travel from Narre Warren , and we hoped to stay in Motel for a couple of nights but once we settled in we decided for the price of $199.00 it would have been better to look around for better and more reasonably priced Motel , but being in our 70's we were tired . We were given room 22 and the amenities were poor . The shower had reasonable pressure and we had nice showers but door would not close unless you lift up the door . At the front door of unit was sand and on the double bed on the doona had sand on it as though someone else had been in the room but did not like all the mirrors , you just saw yourselves and TV if you had it on as reflection just went on into infinity . If you tried to wash dishes in sink provided in bathroom , which I also wet shaved in , you could not do anything with it as the push down plug was so perished you had to run water all the time as it was the only way to do it . That was so ironic as one of the main rules stickers around unit was to use water sparingly . Look it was noisy as there were a lot of bikies on their way to Philip Island staying and sound of TV in adjoining unit could be heard . For the price of $199 we were ripped off as we were given a Gift card of $200 from our Daughter to go on a break and little did we know the proprietor saw us coming and took advantage of it . We were naïve as we hadn't been away from our home because of being ill for sometime and should have done our homework but it was an adventure but will never give The Comfort inn the privilege of our money again . NEVER AGAIN .

Satiated for a 1 night stopover to break the journey. The room was comfortable & well appointed. The service was friendly, knowledgeable & accurate. Short walk to the rest of the town, lake & beach. On-site parking is convenient. I choose to stay here when in the area.

Avoid this joint at all costs. Firstly I completely understand that hotels have had it tough during covid however it doesn’t excuse the dirty and poorly maintained rooms and still charging close to $200 a night for “budget” accom. There is construction going on too, and no comments on this when you are booking. There is drilling nextdoor starting at 7.30 am. The rooms are in such bad shape, tv or aircon don’t work, dusty, mouldy bathrooms, dirty windows, old facilities. Where do I start? We moved to another room due to our tv and aircon not working and moved to a room right beside a construction site. We unfortunately booked two nights with. I refund, however this is false advertising and j will be following this up with the establishment. I would have avoided this place for the construction and the sorry dirty state of the rooms AVOID

Wish we had read the TripAdvisor reviews prior to making a booking. The raft of poor reviews indicates there are problems with this accommodation and we too found this to be the case. As with other reviewers we found a terrible odour in the bathroom, it was a sewerage like smell, others identified it as a seafood odour, regardless it was not pleasant and it got worse during the night. We went out for dinner and returned to find the carpark in total darkness. We had to turn the torch on our iPhone to find the doorway to our room. We reported both issues to reception and were told ”several people have made similar complaints, I must look into it”. The overall amenity to the units is run down. The phone in our room had been removed, all the pump action hand wash, shampoo and conditioner bottles were empty. Little bottles of these were provided but if the pump action bottles are no longer used they should be removed. The container with bags for sanitary items was empty... you get the picture. All this is a shame as the units are spacious and well located.

Good location, very close to the beach and close to tab, but the apartment facilities are average