Located in Wangaratta, Advance Motel is within a 15-minute walk of East Wangaratta Nature Conservation Reserve and Wangaratta Visitor Information Centre Exhibition. This motel is 0.9 mi (1.4 km) from Kaluna Park Bushland Reserve and 0.9 mi (1.5 km) from Bullawah Cultural Trail.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the motel's room service (during limited hours).
Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.
Make yourself at home in one of the 26 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.
What a brilliant property !!! We booked for one night and ended up staying for 4 nights. This was a perfect place to make your base and travel to surrounding wineries and tourist attractions. The rooms were clean and very well appointed, the restaurant was brilliant and the pool area was most relaxing. The staff were all very courteous and professional. The underground car park was a real bonus on those 35 degree days, and they even cleaned your car window every morning. The girls in reception were very helpful and obliging with information about the area and Kerrie was great helping me sign up for the rewards program. Congratulations to all involved we will definitely be back
A stay at City Reach Motel places you in the heart of Wangaratta, steps from Merriwa Park and 5 minutes by foot from Wangaratta Performing Arts Centre. This motel is 0.3 mi (0.5 km) from Wangaratta Art Gallery and 0.4 mi (0.6 km) from Kaluna Park Bushland Reserve.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Firstly we are keen travellers and so to make a serious complaint is a first for us but patrons need to be aware of this establishment. We stayed from the 9th to the 12th June 2020. Our booking was through Agoda and also paid for in advance. Agoda have been contacted and are dealing with this concern as well. We have no complaints regarding Agoda. When we arrived it was late in the day, and soon after arrival we went to purchase some dinner which is why the condition of the room was not noticed immediately. That night the portable heater was not working and we could not open the wardrobe. Upon further inspection the room was dirty, mouldy and the bathroom was disgusting. The photos show the mould in the room on the shower curtain and in the shower. On the day after our arrival there was no housekeeping, bed not made. We couldn't open the wardrobe so had to ask for a key. We were told people take the keys which is why there is none there. When we finally got it open, it had dirty mouldy rags in the bottom and smelt. We complained and we're told the housekeeper must have missed it. It hadn't been cleaned for a long long time. Considering the CoVid virus the room should have at least been sanitised. The room is advertised with Foxtel channels. There were none. When we asked he said that they hadn't connected because of the CoVid virus. The light by the bed, globes had blown. There was no way the room had been cleaned as required by general health restrictions alone. To top it off when they did come to make bed and change towels, they actually went to our luggage which was on the floor as we had nowhere to put our clothes or belongings and took out a roll of our own toilet paper from our personal shopping and put it in the bathroom. I hate to think that they went through our other possessions. I do know that some other items were touched. I know that this is not the standard Hotel/Motel Accommodation Agoda is known for which is why we book with them which is why we complained and requested a full refund of the accommodation cost. The cost is one issue but the cleanliness of the room is another. I believe that this needs to be taken further with regards to them not just going through our luggage but also the unhygienic state of the room. This poses a huge health risk for future patrons. We complained to the management of Millers Cottage Motel at the time but their attitude was unhelpful to say the least. Following our complaint lodged with Agoda 5 days ago they still have not had a reply from Millers Cottage Motel despite contacting them several times. You may ask why we didn't move accommodation we would have except we had already paid and as pensioners could not afford an extra cost for 3 nights until later in the week. I am attaching photos for you perusal so as to confirm what I have also explained. I hope that something can be done to protect other patrons from having to encounter this dreadful and unsafe state of this
Stayed here for two nights to explore the sights and sounds of Wang. We stayed in one of the older style motel rooms. Our room was small but clean and would be perfect if you were sleeping and moving on. Not great if you're planning to spend any time in the room. The motel is set on beautiful grounds, has a great pool and is very quiet. Unfortunately the location comes with a nearby sausage factory that has some smell issues. We couldn't open the windows after 5pm due to the smell - not ideal given the warm weather at the time. Initially we thought it was fertilizer in the garden - evidently the smell was 'wofting' from across the road. All of that said, the staff were excellent, the included breakfast an amazing bonus and the room rate more than reasonable. If the smell could be sorted out, this would be a 5/5 in a heartbeat.
If you arrive at the hotel too late, there will be no reception. You have to call to get the room card. The room is big and clean, and there is a kitchen for cooking. It is an apartment-style hotel. No toothpaste toothbrush slippers.
A stay at Wangaratta Motor Inn places you in the heart of Wangaratta, within a 10-minute walk of Merriwa Park and Wangaratta Art Gallery. This motel is 0.4 mi (0.7 km) from Wangaratta Performing Arts Centre and 0.6 mi (1 km) from Kaluna Park Bushland Reserve.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, babysitting (surcharge), and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring DVD players and LED televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
The room and bathroom were clean, the beds were comfy, the service was faultless, location of the hotel convenient and they still provide milk for tea and biscuits too! Well done to management and the entire team of staff who operate this business!
Located in Milawa, Milawa Muscat Retreat B&B is within a 5-minute drive of Brown Brothers Milawa Vineyard and Milawa Cheese Factory. This upscale bed & breakfast is 2.5 mi (4 km) from Sam Miranda Wines.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the bed & breakfast's room service (during limited hours). A complimentary full breakfast is served daily.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
A stay at City Reach Motel places you in the heart of Wangaratta, steps from Merriwa Park and 5 minutes by foot from Wangaratta Performing Arts Centre. This motel is 0.3 mi (0.5 km) from Wangaratta Art Gallery and 0.4 mi (0.6 km) from Kaluna Park Bushland Reserve.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
A stay at Lancemore Milawa places you in the heart of Milawa, within a 5-minute walk of Brown Brothers Milawa Vineyard and Milawa Park. This luxury guesthouse is 1 mi (1.6 km) from Murray to the Mountains Rail Trail and 1.2 mi (2 km) from Milawa Cheese Factory.
Don't miss out on recreational opportunities including an attached winery and an outdoor pool. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at Restaurant Merlot, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Planning an event in Milawa? This guesthouse has 3423 square feet (318 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
When you stay at Parkview Motor Inn in Wangaratta, you'll be in the business district, just steps from Merriwa Park and 5 minutes by foot from Wangaratta Performing Arts Centre. This motel is 0.8 mi (1.3 km) from Bullawah Cultural Trail and 4.2 mi (6.8 km) from Wangaratta Golf Club.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Parkview Motor Inn. To-go breakfasts are available daily for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring microwaves and DVD players. Your room comes with a pillowtop bed. Rooms have private balconies or patios. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
With a stay at Quality Hotel Wangaratta Gateway, you'll be centrally located in Wangaratta, within a 10-minute walk of Wangaratta Art Gallery and Wangaratta Performing Arts Centre. This luxury hotel is 0.5 mi (0.9 km) from Kaluna Park Bushland Reserve and 11.5 mi (18.6 km) from Milawa Cheese Factory.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for dinner at Atrium Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wangaratta? This hotel has 3089 square feet (287 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 75 guestrooms featuring iPod docking stations and minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Millers Cottage Motel in Wangaratta, you'll be within a 10-minute walk of Wangaratta Visitor Information Centre Exhibition and Bullawah Cultural Trail. This motel is 0.5 mi (0.9 km) from Kaluna Park Bushland Reserve and 0.6 mi (1 km) from East Wangaratta Nature Conservation Reserve.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and barbecue grills.
Take advantage of the motel's room service (during limited hours). Continental breakfasts are available daily from 7 AM to 8:30 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 14 individually decorated guestrooms, featuring refrigerators and microwaves. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
With a stay at Gardenview Lodge Motel in Wangaratta, you'll be within a 5-minute drive of Wangaratta Common Nature Conservation Reserve and Merriwa Park. This holiday park is 2.4 mi (3.9 km) from Wangaratta Art Gallery and 2.5 mi (4 km) from Wangaratta Performing Arts Centre.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this holiday park include complimentary wireless internet access, a picnic area, and barbecue grills.
Take advantage of the holiday park's room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 22 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
A stay at Wangaratta Motor Inn places you in the heart of Wangaratta, within a 10-minute walk of Merriwa Park and Wangaratta Art Gallery. This motel is 0.4 mi (0.7 km) from Wangaratta Performing Arts Centre and 0.6 mi (1 km) from Kaluna Park Bushland Reserve.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, babysitting (surcharge), and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring DVD players and LED televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
With a stay at Apex Park Holiday Apartments in Wangaratta, you'll be a 5-minute walk from Bullawah Cultural Trail and 8 minutes by foot from Wangaratta Visitor Information Centre Exhibition. This upscale apartment is 0.5 mi (0.9 km) from Kaluna Park Bushland Reserve and 0.7 mi (1.1 km) from Merriwa Park.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This apartment also features a picnic area and barbecue grills.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 4 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles.
A stay at Lancemore Milawa places you in the heart of Milawa, within a 5-minute walk of Brown Brothers Milawa Vineyard and Milawa Park. This luxury guesthouse is 1 mi (1.6 km) from Murray to the Mountains Rail Trail and 1.2 mi (2 km) from Milawa Cheese Factory.
Don't miss out on recreational opportunities including an attached winery and an outdoor pool. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at Restaurant Merlot, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Planning an event in Milawa? This guesthouse has 3423 square feet (318 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
When you stay at Parkview Motor Inn in Wangaratta, you'll be in the business district, just steps from Merriwa Park and 5 minutes by foot from Wangaratta Performing Arts Centre. This motel is 0.8 mi (1.3 km) from Bullawah Cultural Trail and 4.2 mi (6.8 km) from Wangaratta Golf Club.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Parkview Motor Inn. To-go breakfasts are available daily for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring microwaves and DVD players. Your room comes with a pillowtop bed. Rooms have private balconies or patios. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
With a stay at Ryley Motor Inn in Wangaratta, you'll be in a regional park, within a 10-minute walk of Wangaratta Art Gallery and Wangaratta Performing Arts Centre. This motel is 4.4 mi (7.1 km) from Wangaratta Golf Club and 9.9 mi (15.9 km) from Ned Kelly Museum & Homestead.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and a picnic area.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 17 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include microwaves and electric kettles, and housekeeping is provided daily.
With a stay at Quality Hotel Wangaratta Gateway, you'll be centrally located in Wangaratta, within a 10-minute walk of Wangaratta Art Gallery and Wangaratta Performing Arts Centre. This luxury hotel is 0.5 mi (0.9 km) from Kaluna Park Bushland Reserve and 11.5 mi (18.6 km) from Milawa Cheese Factory.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for dinner at Atrium Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wangaratta? This hotel has 3089 square feet (287 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 75 guestrooms featuring iPod docking stations and minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
A stay at Quest Wangaratta places you in the heart of Wangaratta, within a 5-minute walk of Wangaratta Art Gallery and Wangaratta Performing Arts Centre. This upscale aparthotel is 0.4 mi (0.6 km) from Merriwa Park and 0.4 mi (0.7 km) from Bullawah Cultural Trail.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This aparthotel also features complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Wangaratta? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 72 individually decorated guestrooms, featuring microwaves and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
A stay at City Reach Motel places you in the heart of Wangaratta, steps from Merriwa Park and 5 minutes by foot from Wangaratta Performing Arts Centre. This motel is 0.3 mi (0.5 km) from Wangaratta Art Gallery and 0.4 mi (0.6 km) from Kaluna Park Bushland Reserve.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Located in Milawa, Milawa Muscat Retreat B&B is within a 5-minute drive of Brown Brothers Milawa Vineyard and Milawa Cheese Factory. This upscale bed & breakfast is 2.5 mi (4 km) from Sam Miranda Wines.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the bed & breakfast's room service (during limited hours). A complimentary full breakfast is served daily.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
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4.6/5
Outstanding42 review
Price per night from: CAD 188
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4.5/5
Excellent
GGuest UserWhat a brilliant property !!! We booked for one night and ended up staying for 4 nights. This was a perfect place to make your base and travel to surrounding wineries and tourist attractions. The rooms were clean and very well appointed, the restaurant was brilliant and the pool area was most relaxing. The staff were all very courteous and professional. The underground car park was a real bonus on those 35 degree days, and they even cleaned your car window every morning. The girls in reception were very helpful and obliging with information about the area and Kerrie was great helping me sign up for the rewards program. Congratulations to all involved we will definitely be back
GGuest UserThe room and bathroom were clean, the beds were comfy, the service was faultless, location of the hotel convenient and they still provide milk for tea and biscuits too! Well done to management and the entire team of staff who operate this business!
GGuest UserIf you arrive at the hotel too late, there will be no reception. You have to call to get the room card. The room is big and clean, and there is a kitchen for cooking. It is an apartment-style hotel. No toothpaste toothbrush slippers.
Unfortunately there is something not right about the feel of this hotel. Feels like a bunker, a bit cold and sterile ,lacking any warmth. Bare walls down the main hall don't help. Our room was odd, in so far ,as it had a large bracket on the wall for no discernible reason, and one light, very high on the wall, attached to a blue tooth speaker? The TV had a volume limit of 11 and if you had the heater on it was useless. The staff are friendly, but for the most part the restaurant people lack confidence and need more training. Food was excellent, with both dinner & breakfast being of a high standard with the exceptional of the deserts. Shockers ! Unfortunately we wouldn't stay here again.
GGuest UserStayed here for two nights to explore the sights and sounds of Wang. We stayed in one of the older style motel rooms. Our room was small but clean and would be perfect if you were sleeping and moving on. Not great if you're planning to spend any time in the room. The motel is set on beautiful grounds, has a great pool and is very quiet. Unfortunately the location comes with a nearby sausage factory that has some smell issues. We couldn't open the windows after 5pm due to the smell - not ideal given the warm weather at the time. Initially we thought it was fertilizer in the garden - evidently the smell was 'wofting' from across the road. All of that said, the staff were excellent, the included breakfast an amazing bonus and the room rate more than reasonable. If the smell could be sorted out, this would be a 5/5 in a heartbeat.
6621bernadettehFirstly we are keen travellers and so to make a serious complaint is a first for us but patrons need to be aware of this establishment. We stayed from the 9th to the 12th June 2020. Our booking was through Agoda and also paid for in advance. Agoda have been contacted and are dealing with this concern as well. We have no complaints regarding Agoda. When we arrived it was late in the day, and soon after arrival we went to purchase some dinner which is why the condition of the room was not noticed immediately. That night the portable heater was not working and we could not open the wardrobe. Upon further inspection the room was dirty, mouldy and the bathroom was disgusting. The photos show the mould in the room on the shower curtain and in the shower. On the day after our arrival there was no housekeeping, bed not made. We couldn't open the wardrobe so had to ask for a key. We were told people take the keys which is why there is none there. When we finally got it open, it had dirty mouldy rags in the bottom and smelt. We complained and we're told the housekeeper must have missed it. It hadn't been cleaned for a long long time. Considering the CoVid virus the room should have at least been sanitised. The room is advertised with Foxtel channels. There were none. When we asked he said that they hadn't connected because of the CoVid virus. The light by the bed, globes had blown. There was no way the room had been cleaned as required by general health restrictions alone. To top it off when they did come to make bed and change towels, they actually went to our luggage which was on the floor as we had nowhere to put our clothes or belongings and took out a roll of our own toilet paper from our personal shopping and put it in the bathroom. I hate to think that they went through our other possessions. I do know that some other items were touched. I know that this is not the standard Hotel/Motel Accommodation Agoda is known for which is why we book with them which is why we complained and requested a full refund of the accommodation cost. The cost is one issue but the cleanliness of the room is another. I believe that this needs to be taken further with regards to them not just going through our luggage but also the unhygienic state of the room. This poses a huge health risk for future patrons. We complained to the management of Millers Cottage Motel at the time but their attitude was unhelpful to say the least. Following our complaint lodged with Agoda 5 days ago they still have not had a reply from Millers Cottage Motel despite contacting them several times. You may ask why we didn't move accommodation we would have except we had already paid and as pensioners could not afford an extra cost for 3 nights until later in the week. I am attaching photos for you perusal so as to confirm what I have also explained. I hope that something can be done to protect other patrons from having to encounter this dreadful and unsafe state of this
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