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The correspondence of the employees is very kind. It was a wonderful trip. The food was very good. After all, the bed feels good.

We stayed in the Commodore Suite which was spacious, clean comfortable, nicely furnished with nautical theme with a separate bedroom with King bed/big screen tv & large loungeroom with big sceen tv, kitchen (microwave); coffee pod machine; dining room table; ensuite bathroom, balcony overlooking bushland and bay; plenty of parking; secure - gates locked at night; great that you're a member of yacht club while guest; handy to restaurants; short walk to Manly shops.QUIET! welcoming reception. Lovely location and motel.

Very nice modern rooms with good size bathroom. Short walk to local tevern and takeaway eateries. No toasters supplied in rooms but breakfast crockery and utensils supplied.Plenty parking spaces. Free wifi good pleasant and helpful staff.Guest laundry available , no dryers

The stay was good and quite satisfactory.

We originally booked into the Novotel on a premium king room rate paying $319 to include breakfast. This was booked incorrectly due to some glitch in their booking system - which meant I couldn’t stay there at the time I wanted to and I was given a credit to use at another time. We used this credit last night and when checking in we were told we could park downstairs. No mention anywhere of cost. We went to our room and upon showering at around 11:30 - our shower was blocked and wouldn’t drain. We had to call front desk and at midnight nearly had to change rooms so we could shower. Came down in the mornign to have our buffet breakfast that we paid for - and we’re told that we weren’t on the list and couldn’t have breakfast without paying again. Off to reception and point out that not only did we actually already pay for breakfast in our original booking but pointed out that we have paid $319 for our room and right now on the website you can pay $310 for the same room WITH breakfast included. The manager Teresa was extremely unhelpful and told us that there’s nothing to be done about it. We would have to just wait to talk to reservation team in an hour. We decided to check out and leave. Still nothing mentioned about parking and yet when I go to exit the car park I was asked to pay $25 to validate parking! Absolutely unacceptable service. We should have been comped breakfast straight away as ANY one can see we clearly paid a rate that matches breakfast and it’s not OUR fault that Novotel lost track of it and didn’t book the follow up room properly. I travel for work multiple times a month and I will never recommend a Novotel again for either business or personal use.

We stayed 3 nights after attending a wedding in Qld. Room size was above average, clean and neat with a modern theme. We had breakfast included in room rate , evening meals were a let done, my wife had fish which was good but I had a rib eye steak after some oysters, the steak didn’t smell good or taste that nice, I strongly suspect it was old. I told staff and they offered to give me a free drink, which I didn’t want so they didn’t charge us for the current drinks, I accepted as I didn’t want anything from the kitchen. I also noticed next morning even breakfast had char grilled tomatoes again these were tasting burnt. I like char grilled but only if it’s done right. I can recommend hotel but it’s let down by the chef, as the restaurant is large and catering for general public as well as hotel guest.

I've stayed here a few times before as its convenient location to where im going. I usually stay for 12-14hrs as its an overnight stay between transit, so I've never used any facilities. The rooms are always clean & usually quiet if people are considerate & not being noisy.