Had booked 2 rooms for a family vacation. Had a horrible check-in experience that ruined the entire holiday. Was allotted a room outside the elevator, and we requested to change it. This simple request would have been executed by any 5 star hotel swiftly within minutes. We had to go back & forth over 2.5 hours with no luck. The staff kept arguing about not informing them before checking in instead of finding a solution. Totally unprofessional in handling customer concerns. Our second room was given 1 hour late, and the hotel didn't take any responsibility. The hotel doesn't believe in customer centricity. It is rated as a 5 star but with 2 star attitude & experience. Guest are at their mercy. Staff is inhospitable and inflexible. Service is very poor. Request to talk to the GM was also denied. The guest relations manager said she didn't have GM's email id. Have never come across a hotel where staff does not have GM's email. It's such a shame that staff is resorting to such tactics to deal with guests. The resolution offered was that we will refund your money for 2 nights. The hotel is in middle of no where and they expected us to find hotel room instead of finding us a solution. We travelled all the way from Dubai for this vacation, and everyone was so disappointed. Please avoid.
When you stay at Quba Vadi Chalet Hotel in Quba, you'll be on the riverwalk and 11 minutes by car from Sunni Mosque. This hotel is within the region of Anykh Mosque and Laza Waterfalls.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 8:30 AM to 11:00 AM.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and Smart televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets.
2 reviews
3.9/5
Price from
CAD 241
per night
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The average price for hotels in Aski Igrigh is CAD 243 for weekdays, and CAD 263 for weekends (Friday–Saturday).
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Quba Palace Hotel & Golf Resort is top hotel with high-quality breakfast. Start your wonderful journey with tasty breakfast!
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