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Not bad, the location is also good, breakfast is also available, but very ordinary

I stayed at this hotel the evening of April 30, 2022. The checkin was quick and easy, the room was a decent size (no need to sidle around the beds to move around), the room was clean and the bed was VERY comfortable. There's a small fridge, a coffee maker and a microwave in the room. There is a breakfast included which was pretty darn good: everything from pancakes, scrambled eggs, omelettes, sausages, cereal, yoghurt, fresh fruit (apples, bananas etc), bagels, croissants, muffins and even WARM CINAMMON ROLLS!! Free wifi was appreciated. Checkout was also quick and easy. So it was a positive experience for me

We stayed at the hotel for 5 nights recently on our holiday to Canada, travelling from the UK visiting family in Aurora and Newmarket. Absolutely perfect, location, comfort, spot on. Lovely room, comfy bed, great shower. Yeah it’s only a two star and could do with an update but it felt homely. Tim Hortons coffee machine in the reception area ( need coffee before breakfast). Lovely. If, ( when🤞)we return to Canada we will absolutely stay here again, perfect. Thank you.

Reasonable prices, very clean, high-powered shower, comfortable kingsize bed, VERY friendly and helpful staff (who remembered me and my preferences from a year ago!). The front desk was out of change for the washing machine, so Jasmine (housekeeping staff member, who was on her way home after her shift) went out and got change and brought it back. With a smile, saying, ”No problem.” The inn isn't easily visible from Yonge Street - it's behind a gas station / Tiim Horton's combo building, but being set back from the street makes it a very quiet place to stay. It's a completely non-smoking building. HIghly recommended.

Health is OK, in terms of service, in addition to cleaning the room, like the laundry service to go to the laundry room to pay for self-help, toiletries must be prepared. If you like to smoke, you can't be in the room. If you are cold, you should go outdoors. The traffic is not convenient, it can only be called by the hotel, and it is expensive. In terms of diet, nearby Western food is convenient and Chinese food is not convenient. The environment is quiet. Safe and secure.

Lets start with the positive things first. The entire hotel has been renovated, so the property both inside and outside are well maintained, clean and attractive to the eye. There's no foul smells, or old and musty smells. The room was complete with all the necessary storage options, a large TV, comfy beds and all the amenities needed in the bathroom (including shampoo and conditioner bottles on the wall...not those little tiny bottles that a woman with long hair can't even use). Front staff was friendly and efficient. The only issue I had here was it was 4 pm on a Friday when we were checking in and there was only 1 person doing the check in's. There was a long line and we had to wait quite some time before we could check in. I would recommend a second staff member for busy check in times to make things run a bit smoother. Now, the negatives. The first negative I had was the staff early in the morning. One of our group members became ill during our trip. We called at 5:30 am to see if the room we had was still available so we could extend our stay. The staff member was impatient on the phone and did not want to assist us. The first excuse they gave us was that we couldn't make a reservation on the phone and we had to do it in person... (ummmm....aren't most reservations either made online or on the phone????) and that we had to wait to 8 am when the next shift was in. When I mentioned that our original reservation was made via phone, he then changed his tune and said 'he didn't want to make the reservation for us as his shift was almost over”. We ended up not staying. Second complaint was the lack of night time security in the hallways. We travel a lot for kids sporting events (that's why we were here). Our kids sporting events start very early in the mornings (we're typically up anywhere between 5 am and 6 am). So when there's teenage kids in the hallways, running up and down, yelling, laughing, carrying on and making huge amounts of noise at 2 am in the morning, this is a concern. There was a security camera located in the hallway so unless it's there for show or not being watched by staff, there's no way this behaviour should be allowed to continue. ( I know that parents are responsible for their kids...but lets be honest and realize not all parents 'parent' their kids, otherwise this wouldn't have happened).