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Hello Das Graseck team, as asked, I am sharing my opinion on our stay in your hotel. Almost everything was great, the staff, the facilities, and the room. The only disappointment was related to the restaurant. We ordered cocktails, nicely presented, however they each came with a plastic straw cut in half. I don't think that it matches the standard of your hotel. Switching to metal or glass straws would be an improvement, and also look nicer. The second point is regarding the 4-course menu. As asked during the reservation I mentioned that both of us are vegetarian. When the evening came, I was expecting a 4-course menu, with a starter, main dish, cheese and dessert, specially crafted by the chef and aligned to transport us gustatively, however it was not the case. It was rather a 'A la carte' menu. - The starter was with tomatoes, this is not a winter ingredient. - The crabs pea cream, was made vegetarian by removing the crabs. - Out of the three main dishes, one was with fish, one with meat and only one with grilled vegetables. That is a poor choice for a vegetarian person. An additional vegetarian choice would have been greatly appreciated. Most likely if you can eat fish, you can eat meat and vegetables, making you have a greater choice than just one dish. - The dessert, a 'fondant au chocolat' was not fondant. It was warm, slightly soft, but not fondant. In general the price of 25Euros for the menu, with so few choices for vegetarian is arguable. Adding another vegetarian dish and making it a real 4-course menu experience would better match the standard of Das Graseck. This will not prevent us from coming again in your cozy hotel.

We enjoyed a fantastic week in this beautiful, mountainous part of Bavaria and were particularly pleased with the quality of the Hotel Zugspitze. Its friendly staff made us most welcome, the cuisine was excellent, the facilities first class and we will book again. Thank you to all the staff, especially for going the extra mile and so efficiently and effectively returning one of our mobile phones that we accidentally left in our room - top class service even after we'd left!

The hotel has an outdoor parking lot, the environment is very good, the breakfast is good, the hotel is very convenient for the Zugspitze on the Aibi Lake (about 15 minutes by car), and the front desk also sells the cable car tickets, very convenient!

The place is like a small village with buildings scattered across a large area. The ground is neglected (camp grounds like) and poorly lit and difficult to navigate in the dark. There is not much of any service offered when checking in. The overall service is not bad but definitely not a good one. When a guest asked during breakfast if he could take just coffee to go, the answer was that it was NOT POSSIBLE. While one could see that the grounds were under some construction, it was very disappointing that the entire place looked neglected and we didn’t see anyone attending to any part of the outdoor. The entrance to our building was covered with a torn outdoor carpet and locations of room numbers were left for us to guess. Our 123 room was one level downstairs, while the room in the entrance was 132, go figure the logics. No A/C in the rooms and it gets pretty hot and sweaty during the night. The rooms are nice and very spacious while the bathroom are very tight and difunctional.The bathtub is deep and elevated, which makes it difficult to get in and out. The place overall is not maneuverability friendly and there is a lot of walking to get to the room. They do not allow you to drive into the grounds for luggage dropping. Breakfast buffet was very nicely stocked while the layout of the buffet was disfunctional although the space is very large. People were stepping over each other in the different food lines while the seating area was large enough to accommodate twice the number of guests. Overall, there is nothing to make this place a “go to place “ but if no other choice. It is not a bad one. I would not recommend the place for any specific attributes.

Amazing week long stay at the Atlas-Grand Hotel. I was here for a conference and they absolutely treated us like treasured guests. The manager and all the staff were friendly and engaging. They met every request with understanding and enthusiasm. The rooms were older but well appointed. Our room was very comfortable (even without air conditioning) with a terrace and beautiful view of the mountains. Breakfast and tea was wonderful in the hotel restaurant. The location is also amazing with walkable hiking and great food. I would absolutely stay here again and highly recommend.

Horrible experience, in terms of my second day stay and my experience in the restaurant. I was only going to stay in this hotel on Friday, and Saturday Sunday elsewhere. Given the Friday night well spent there and with a nice room, I canceled my original Sunday plan and booked one more night with Aja. I left the hotel then I came back. I was downgraded from 3rd floor inner circle to the 3rd floor street view room, after I complaint about the street noise, the hotel reception downgraded me even more from the 3rd floor to 1st floor a room in front of the construction site. I do not know what else to say, after telling the reception I am a light sleeper, really needed this vacation which I paid and deserve. She still two times, give me bad rooms. In the end I paid extra to upgrade from Mountain View Standard Room type to their Junior Suite type. I paid 50 euros. And after all, even though I am not getting a actual junior suite, I am glad that after all of these troubles I gone through, I finally get to have a room that is quite for my sleep and a place for my vacation :) So you need to know, they do have a very limited number of rooms that are good for an vacation. And you never know which room they will assign you. They have such different tiers and environment for all of their rooms.

Clean and free water was provided. I also found my lost wallet and the counter staff was so friendly. It was a pity that it leaked a little even if it was watered by the bathtub, but it was only a sense of the bathtub. Recommended