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Not bad choice

There are very poor 3 stars in German proportion. From outside draws like a broken house, inside decoration is also appropriate. When washing hands, the grip has triggered. Heating equipment available but doesn't work, so very cold nights can be picked up cold. Nice but very rectangular staff from East Block. Room phone sounds without grounds in midnight and it's not just once. Walls are so thin that you can hear all the small noises from outside and can't sleep through because of drunk guests. Then a staff member comes unsolicited 2 hours before the specified check-out time and asks to stand up what is not acceptable at all. It is an hotel like developing countries. For that, the bed was very good and hand+bathroom of some mass good. At last, everyone must know where to book.

We stayed more often in the hotel during the ”IBIS” time. Each time with an excellent breakfast at a reasonable price. What was expected to us now under ”B&B Hotel” was a expensive disappointment. Price performance is not matching in any way. On the first day there was not even butter or margarine. At request, they were told that they would not have the Please? At the complaint at the reception we were informed that B&B offers 80% Bio. And? Butter/Margarine is also in Bio. Bio - but an OFFEN !!!!!! Nutella glass with a knife stands on the buffet table (if you can call it at all) with a knife inside. In the present time? Is this allowed for hygienic reasons at all? I can't imagine. On no day we found only a ”crumb” fresh fruit, or permanent sauce, rhein or S*****. Only a few varieties of cut ”fresh sauce”, cheese, yoghurt and marmelade glasses (also open with lime inside) were offered. Broad and breads (which were delicious) and cooked eggs (cold on the first day). The snack and the box were already significantly dirty. The cups inside had thick ”cafe changers” and other things, the bedding still holds rests. Bah...DAS would not have happened under IBIS. There was everything very rich, fresh and clean. The room was ok and clean. But, completely overheated. To do this heavy top beds: sauna perfect. Air conditioning seems not to have worked. The bathroom was so far OK, up to the shower head. It was already quite habitually needed, as it was roughly flat and something else ... Handtuchs were on 1. Day only available for 1 person (relived on day 2, both soap donors were empty. The shower was not cleaned. A high on the house keeping. For us certainly not again, not at all with breakfast. If at all???? In any case, we no longer recommend to business partners and friends.

Nice location and very quiet place And very nice and comfortable rooms Very much recommended

I wouldn't stay here again. Prior to writing this review I reached out to the hotel directly (no response) and via ********** twice. The general state of the hotel is uncared for and unkept. I understand that a refurbishment is in progress and perhaps I had one of the un-refurbished rooms. I actually only stayed in the hotel for 1 night (even though I booked for 7). We left after finding blood stains on the shower curtain in the room. When I told reception about it, they said.. ”we'll see what we can do”. My husband and I went out for the day and returned to discover that what they could do was remove the shower curtain altogether. Frustrated and disgusted by finding blood staines, I found a new hotel and checked out of this one. Blood stained curtains raised far too many questions about the general hygiene practices of the hotel to remain. I honestly started to question what else could have been ”missed”. Upon requesting a refund for an unsanitary room it was declined. The reasoning was that I left without telling anyone about the issue? To that I say it's probably time to review your policies so that a guest complaint to reception about about bodily fluids found anywhere in the room is considered raising an issue. This response is simply reflective of the general approach to hospitality and customer care. IF you choose to book this place book a refundable room and be prepared to move.

We were guests for a weekend in Achat to watch Frankfurt. The first look from the hotel was very good. An old building, very skillful! I was a little disappointed by the Hitellobby. You can make a lot more from such a great building. The lady to take up was very nice. Unfortunately the rooms are in a very downstairs and rehabilitation-needed neighborhood. The bathroom was very modern, but the sleeping area was rather obsolete and also dirty. We had our small four legs with, because this was possible. But unfortunately we were just flammed at breakfast that no dogs are allowed there. What we unfortunately did not understand. If I pay for my four legs and take him with on holiday, I won't leave him in the hotel room, in a foreign environment. Breakfast was not highlight, but ok. There was everything that belonged to a breakfast. Whatever disturbs, is the continuous air traffic un minute. But as an influx from Frankfurt Airport you must unfortunately accept it.