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The room was very acceptable except the beds were basic and quite hard. The pillows were of poor quality . We had a view , but unfortunately it was of the desalination plant opposite. Air- Con very good . Safe in room free and worked well Breakfast was extremely poor and bland . No fresh fruit the first three days - only tinned . Then only melon and banana , next day kiwi !! A treat !! Considering the area we are in we found that hard to understand. No omelettes just fried eggs. One day actually started cooking my own as the chef was no where to be seen . Pre cooked scrambled eggs - there for the whole service . Bacon and sausages swimming in grease . Hard boiled also available. A selection of of sliced bread , no rolls etc . I think you get the picture. Coffee machines were good . Selection of various coffees , hot water and milk. When we got here the hotel was extremely busy. Wedding on the Saturday. Outside area /pool was cordoned off to “hotel guests” On the Sunday still busy , again “outsiders” came in for a child’s confirmation and pool party , so wasn’t again available for residents . My biggest disappointment was how ever after using the outside pool for nearly 4 days , I was told it was closed until July !! It was cordoned off . I complained and was told the pool had been closed all the time , they had no knowledge of the other use and if I wish to use it “that was my responsibility “ . we had to use towels from the room The Spa was “free” and part of the deal and I have to say was the highlight of the stay. Although the other reviews were spot on it’s in no doubt in decline . The area is rusty , the walls plaster and paint coming off . Being salt water and hot it needs constant maintenance I guess - clearly still not getting it . After Monday the hotel was extremely quite. The staff focus on service is non existent- no eye contact always looking at computer screens and no care or answers to enquiries. We didn’t eat in the hotel - not sure anything was available to be honest. There was no bar person except if you pressed a bell . The Hotel is situated as well we knew , right on the outskirts of town , but there are a few places to eat out locally ( rose Indian restaurant) the very best . There is also a “petrol station “ across the road that serves good food , beer and coffee . I know doesn’t sound great but worth a pit stop ( very nice people) . The walk into town is a brisk 20 minutes. As with many Hotels it could be great with the nature environment and beauty but it seems that there is no will and desire to be so .The management have lost their focus. I would come back to the area , but certainly wouldn’t come back to this tired, uninspiring place and quite frankly I’m not sure they cared if I did or not .

Firstly don’t make the same mistake we did this and believe this is a 5 star hotel it isn’t. No Air Con No hot water then no water at all Rude Staff Party's until 3am We arrived on the 13th march around 7pm, upon check in we was offered no help with our luggage which straight away screens out 4 star at best, but this did not bother us and wouldn’t of even mentioned it if it wasn’t for the rest of the issues. Once we had taken all our bags to the room we decided to go for some food in the restaurant, the food itself is good, but the service is horrendous the staff have no personality and remind you of a prison warden on a tv show and we had to pay right away, usually all the hotels I’ve stayed in it’s charged to your room. The next morning my wife went for a shower and the water was freezing cold so I called reception, they said they was going to fix it and they did and as a result we ended up with no water at all, eventually they sorted this issuer out by the time we returned form our day out. When we returned to the hotel the weather was beautiful so we switched the air conditioning on, but it was warm, I called reception they said they would talk to maintenance, but I heard nothing so asked again a few hours later and they said it was turned off as they was expecting cold weather soon, I’ve never heard such rubbish, I was told to use the ceiling fan, but this thing sounds like a plane taking off and we paid for a presidential suite and the fan is only in the bedroom, this made the room very stuffy and therefore you had no choice but to sleep with the patio doors open which is great if you like listening to dogs barking all night The rest of the week we just used room service and sunbathed on our balcony which was ideal as we never had to sit in the restaurant with the prison guards. Our last night here was the worse and I’ve never experienced something so bad from a hotel in my life. They had a wedding outside the hotel and it was so loud you would think the wedding was in your room, kids running about screaming like they was being murdered right next to the pool and the staff just watched and did nothing, a blatant disregard for health and safety and no respect for other guests

No way is this a 4 star hotel , for anyone who says it is then they’ve never stayed in a 4 star before. Yes the room was clean, the location is excellent and the staff were pleasant however…. Bed was uncomfortable with the flattest 2 pillows I’ve ever seen , might as well have not had one, my pillow case had rips in it too. Room had a kettle with a lid that didn’t close and we had 2 breakfast tea bags, 2 menthol tea bags, 2 sugars and 2 small milk/ cream pods, no coffee sachets. I have never known a hotel that provides a kettle that supplies tea bags and no coffee especially in Spain where coffee is a firm favourite at morning times. I’m sure they don’t provide it in the hotel as they want you to use their restaurant. There was a small fridge stocked with a few fizzy drinks and water , we used one bottle of water and at €3 for a small bottle we didn’t buy anymore. We just thought the hotel was basic, for what we paid it really wasn’t worth it, I do find though that the “ star rating” for anything in Spain regarding facilities etc is wrong, what they say is 4 star is really 3. A Premier Inn back in the UK is much nicer than this hotel AND it’s cheaper, great value for money. We definitely won’t be stopping at the 525 hotel again.

This hotel is located at a residential district, near the exit motorway, it is about five minutes drive from Los Alcázares city centre and beach, twenty minutes drive from Cartagena, it's a perfect point to stay if you want to visit Calblanque Beaches. If you drive, there are plenty of parking lots outside the hotel, you don't need to park in the hotel. Room is big, and there is a balcony for you to enjoy the sunshine.

Lovely serene hotel on great golf resort. As a Hilton diamond member I was delighted to get my room upgraded - thank you Hilton. Room was very spacious with a lovely large bath. Great views of the resort and golf course from the very spacious balcony - it’s just a shame that the lake is looking so grubby and low in water, I spoke to a local who advised the hotel owned the lake and are seemingly refusing to fill it up. The mattress was too soft for my liking and I didn’t get much sleep the first night but got used to it I guess. I’ve read on other reviews that the internal phones were not working and they still weren’t during my stay - pretty poor. The pool area and bar are the real highlights of this hotel, lovely area to chill at with a good selection of food and drink. Staff were all very helpful and breakfast was as expected from a Doubletree with a great selection. I’ll definitely stay here again - I’m already missing sitting by that lovely pool!