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Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!

Beautiful hotel and grounds. Stunning rooms which felt more like a spa suite than a room. Loved the smells around the property (so much so I bought the diffuser). Beautiful spa. Gorgeous balcony accessible via the rain shower or bedroom. Location is on the outskirts of town but perfect for those who want to be tucked away in a luxury sanctuary. Worth hiring a car. The Asian restaurant was very very good. We usually always go for adults only hotels but this one still felt very peaceful despite it being family friendly. Wasn’t too busy. A perfect little sanctuary away from the hustle and bustle. Staff were very lovely

What can I say that most people haven't said already. Beautiful hotel - reminded me of a Spanish hacienda with all its dark wood and creamy paintwork. We spent 2 wonderful weeks here , just getting up for breakfast and heading straight down to the beach. Breakfast was continental but always had hot options as well. Fruit juices in jugs that you helped yourself too and a few hot drinks machines, The coffee was gorgeous. We stayed half board - evening meals were waiter service - a starter , mains and sweet. These were just lovely. The chef needs a recommendation for presentation and taste. The rooms were big enough for the two of us as we didn't spend a lot of time in them only for sleeping. Mattresses were on the hard side but soon got used to them and really felt brilliant after a nights sleep. Loved this hotel so much that within 2 days of returning home have already booked for next year.

Thank you for this amazing week staying in your lovely hotel! All of you did a great job! It is such a personal atmosphere and you all give the hotel guests such a good feeling. For me it was like staying with friends and i appreciate and really loved to listening to music in the guest-room in the evening :) - after a delicious meal. Big compliment for the kitchen. Also special thanks for the Live-music on last sunday and on friday. I really feel sun in my heart after being your guest the last 7 days! Birge (Wikinger)

We only stayed one night but we really liked the room, the treatment was very good and it has a quite large and beautiful spa. We took a room with a large bed and it was super comfortable and the room had everything. We will surely repeat again.

First room OK but view horrible. Back of hotel facing residence. Upgraded to a top floor suite with terrace and jacuzzi, extremely expensive. The room was double the size of first room with fabulous views of the sea and beach. Bottles of water replenished daily. Coffee, tea, cream etc topped up daily. Plentiful supply of shampoo, conditioner, soap and shower gel in large bottles. One and only downside was shower with glass door and wall. Therefore NO privacy. Booked half-board, food plenty of choice, very good. There are plenty of supermarkets, cafes and restaurants next to hotel.

This was a lovely hotel! Staff was very friendly and helpful to span-glish speaking Americans! I did my best! The breakfast buffet was awesome! They even helped coordinate a rental car for our day excursion across the island!! My only disappointment was I underestimated the time and distance to/ from Palma. Camp de Mar is a quaint beach town! The bus system is great going to/ from Port d’Andratx.

Just came back from an amazing stay, family of four in an apartment - plenty of room and we had a large terrace. Despite coming in August, it was lovely and quiet and had the pool to ourselves on more than one occasion. Has a bar where you can get reasonably priced drinks. Location was great, we walked to Magaluf a few times and has a great little beach just a few minutes away. Supermarket just behind, and some lovely bars just a minute down the road. We arrived late around 2am due to a 14 hour flight delay and the receptionist couldn’t have been more helpful. Showed us to our room and was very polite. I didn’t get the names of the workers but they were all very nice and welcoming. Thank you Martha’s for a great stay, we would definitely stay here again!