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We visited this hotel in September 2024 for 10 days holidays. We had a lovely holiday, thanks to the hard work of all staff. Our room was lovely and spacious with large balcony. Nice shower and very nice pool. One part of the pool is heated and the other one is not. Very comfy bed which was not squeaky at all to my great delight ! Comfy pillows too & we had a very nice sleep. Very nice food, plenty of choice and always fresh and very well presented. Enjoyed our hotels cheese & wine tasting hour where we tried a variety of tasty goat cheeses & two local wines. Hotel is quite a long walk from town especially in the heat, we have got quite tired from it so next time just took a cab which is easy to book via reception. Costa Teguise town did not impress me at all, personally i would give it 3 out of 10 so there was no need to go there after you have been once. We have enjoyed a half day trip to Arrecife on local bus - bus stop just next to the hotel in both directions which is very convenient. We have also very much enjoyed the Sunday Market in Teguise (Teguise is a different town to Costa Teguise). I would go back to this hotel with pleasure and i really liked everything about it. Beautiful experience & lovely memories. Thank you so much to everyone at the hotel who work so hard to provide a great service. Its very much appreciated.

We have just come back from a 10 night stay at this lovely hotel. Everything about the hotel was great. The staff were lovely and very attentive. The food in the Royal Level restaurant, and the speciality restaurants was the best we have had on an all inclusive holiday. The choice was excellent, the only thing we noticed was that the chips were often a bit cold in the main restaurant. The addition of a chef at the pool bar was great, we often had the freshly made salads down there at lunch time. I would definately recommend the Koi asian restaurant, it was a real experience. The juinor suites are really roomy and we had a queen size bed, with a quality mattress. Everyone gets a pool towel and these can be changed with the life guard whenever you want. The pool area is lovely but you may have to queue in the morning to get a bed with an umbrella/wicker pod. The pools are opened at 9.30am. All drinks are branded and all cocktails are included and you can have a pint of lager if you would like. All in all we had a fantastic holiday and we would definitely return to this hotel.

Great holiday, rescued from a bad start. We've been 3 times before, but not since 2013 (and had our honeymoon there in 2012), so had high hopes based on the past. We checked into our room, a ”Superior Apartment”, which had a terrible odour I can only describe as sweaty feet, throughout the apartment - I guess the previous occupant was very sweaty. We opened the doors and bought air freshener, thinking it might pass if aired out, but it didn't. It was too bad, so after 2 hours I went to reception to explain, and they kindly changed my room without any problem. The new room wasn't ”Superior”, but it was lovely, had all the same provisions except for the sea view, just a little smaller in the lounge and balcony, but plenty large for the 2 of us, and no sweaty odour! The food is buffet, we went half board. There was plenty of variety for breakfast and dinner, and changes each night (local, Mexican, Asian, Italian...), it was very tasty and cooked to perfection. If you want your standard English or continental options you're well covered alongside the theme options. The staff in the restaurant were very friendly. The pool area has plenty of sunbeds (not that we really stopped on them - but no fights for beds to worry about), the pool is seawater and very clean, I saw them cleaning the pool area everyday. There is a little pool bar, though we only had a couple of smoothies so I can't give any real feedback. We used the safe box in our room, secured by a pin of our own setting, its 3euro per day. Location is great, plenty of local restaurants, a store and pharmacy, 5 minutes from Playa Bastian, 20 minutes from town and other beaches (by foot). If it wasn't for the 1st room issue, I'd have given a 5 star, but overall we're very happy and intend to return in the future. Thanks Santa Rosa for a lovely stay, nos vemos!

Just back from an amazingly relaxing week staying at the Oasis Lanz. From the moment my daughter and I arrived to the moment we left, we were able to totally relax in the beautiful, clean and classy surroundings. Everything felt so easy, like the hotel had thought of all our needs and provided them without us having to ask. The room was huge, clean, comfy bed, lovely big balcony with handy clothing rack for drying wet clothes, fridge, safe, TV etc. Everything worked and was in great condition. Room was made up daily, fresh towels etc and felt like new coming back after the cleaners had been in. Breakfast was superb, plenty of tables, no waiting to be seated. Very chilled vibe, lots of choices and everything I sampled was delicious from cooked breakfast to freshly made pancakes. We spent a lot of time at the pool nearest our room and loved it. Clean, perfect temperature, loads of loungers and the poolside bar for refreshments! On the odd occasion we needed something (taxi booked to airport/somewhere to leave bags after check out/ grab a shower before leaving) the staff at reception couldn't have been more helpful. Location wise it's perfect, so close to both beaches, restaurants and shops. Thanks for a great stay and hope to get back.