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This is a good hotel in a great situation in Libourne. Good parking, great directions from staff for Bastille day road closures, nice welcome, nice modern room with comfy bed, walk in shower & good air con in a brilliant location, what more could you ask for. Was a stop off for us so didn’t use the hotel much other than for a sleep but would highly recommend at the reasonable pricing. Restored my faith in Mercure again!

We thought this hotel was a good location for center and offered free parking. The Staff were extremely welcoming & helpful and even spoke English. We walked into the centre which took about 20 mins for a meal. We didn't have breakfast the following morning but it looked good. We just bought a coffee. I wouldn't hesitate recommended this hotel. As previous guests have said it's dated but for us it was quite secure and extremely clean. Bed was comfortable.

5/5 for a great price-quality ratio. I appreciated the location, staff is friendly, available and efficient, the perfect room for a short stay aimed at discovering the surrounding area. I often practice Ibis-Budget, I go there in confidence, the level of comfort for the price is perfect.

Arrived around noon, were told rooms won't be ready till 3pm, despite requesting early check-in (which is a benefit when booking via Hyatt), so we figured out we will spend some time in the spa and pool. Spa experience was a mess. Staff directed us to the changing rooms, but for some reason didn't provide the bathrobes and slippers. Had to go back to front desk to ask for some. Changing rooms didn't have hairdryers, so again had to go to reception with the wet hair and ask for one. Finally got a room key (note that the extra bed is only possible in Deluxe room). Room was spacious and had a separate bathroom and toilet, toilet walls had mould - not sure how this could be allowed in a luxury hotel. We were coming to celebrate a birthday - on such hotel provided a very generous (of course not) welcome gift of a postcard (wow!) and some unwrapped (sick!) chocolates, for which neither front desk, nor housekeeping had ingredients/allregens list available. Not that I really expected anything, but given we are in the heart of winemaking area, one would think a bottle of wine would be a nice touch, but no. We had a breakfast (again as a part of the arrangement for booking via Hyatt) on the terrace. Selection was of good quality, but pretty limited. Parking was free.