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My stay at the Quintessia hotel was a mild experience, mainly due to the reception and management of our reservation. Once we arrived, a receptionist, at the reception, took us a bank footprint of € 563, while we were supposed to pay only € 382 for our stay. After requesting explanations, she told us that a sum of €50 per day was added for possible purchases, without being specified before. In addition, it was not mentioned anywhere that this amount would be charged in addition to the €11 taxes announced, which made the situation even more disturbing. As regards breakfast, the same employee, who had already been badly informed about the charges, also gave us incorrect timetables, saying that the service was made between 7:00 and 8:00, while in fact, Breakfast is available from 7h to 10h. Fortunately, another receptionist later gave us the good timetables. As for the room, although the place is quiet and remote, I was disappointed to see a persistent smell of waste in the bathroom, a problem already mentioned in some opinions. The spa is a little high, the spa is really pleasant and relaxing, and the small bar is a real more. Only a small inconvenience, you need to pass through the host to access it, which is not very practical. In short, the hotel offers a peaceful environment and proper facilities, but several details, including the level of reception and smell in the room, are unwanted.

I'm too loved I'm climbing from Paris, I arrived at 1:00 a.m., the hotel was clean! It was a good last minute plan!

Paris booked with the originality of the site and the good comments A pleasant surprise by this atypical place where the home is perfect The rooms with a simple decorating , coloree sympa , a good litter and very clean sanitary breakfast with fresh products , rooms a gift and served in a decorated room of bricks and broc If you pass through Nantes stop without hesitate Thank you for your place and home

Le meilleur hôtel de Nantes pour moi car très bien placé à côté du zénith et de la zone commerciale Atlantis. Les chambres sont toujours très propres et bien insonorisées. L’accueil est très sympa et le service est irréprochable. Petit dej très varié et copieux. Je peux recharger ma voiture électrique sur le parking. Je ne me pose même plus la question de savoir où je vais dormir à Nantes. Je recommande vivement

Une nuit au Best Western Hôtel Atlantys Zenith Nantes après être allée voir un concert. L'hôtel est à 5 min à pieds du Zénith, des places de parking, une chambre d'une propreté irréprochable (je me suis même demandée si cette chambre avait déjà été occupée tellement c'était nickel !) , la literie au top, hôtel très calme, très bon choix pour le buffet du petit déjeuner, une attention particulière pour la réduction des déchets et l'environnement, et, pour finir, le personnel est très accueillant ! Une très bonne nuit après un très bon concert :) Je recommande vivement !