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This hotel was an absolute joy to stay at. The hotel was lovely and clean and the rooms were authentic and cosy. All the staff from management to service staff were exceptionally friendly, helpful, welcoming and couldn't do enough for you. The food was delicious in restaurant and again exception service. We enjoyed full use of the spa which was clean, ample fresh towels available and a lovey way to relax before dinner. I would thoroughy recommend this hotel to anyone who needs to stay in the area.

When the quality is as good as I experienced, the lack of choice (half a dozen items on the menu including starters) simply isn't an issue. If you're only going to do a few things, do them well- and they certainly do. My wife and I shared two starters and two mains in front of a blazing fire, and I had two pints of the Harvey's Best which is a brilliant ale. We only popped in as the cafe across the road was packed, and I'm so glad we did. The ambience was relaxed, the staff attentive and the food simply fantastic. My onyl dissapointment was being too full to sample the dessert- so I cannot complain about portion size either. I would describe this as that rare combipnation of exceptional locally sourced quality food at a reasonable price point. So often we go out of a meal locally and are left bitterly disapointed, as we cook better ourselves every other night of the week. Not so here- we even asked the chef to elaborate on some of his offerings and took notes.

The truth is …this is my third stay at this hotel. The first two times, both my wife and I loved it. The walks in the grounds around Goodwood House, afternoon drink at The Kennels and spending time watching the sports cars driving around The Motor Circuit just down the road and the occasional Spitfire flying overhead. This time, I was a little disappointed. I had rung the hotel to say it was a special occasion (my wife’s birthday) so we had decided as a ‘last minute’ thing to spend a couple days at ‘one of our favourite hotels’. I was informed that I would be given a ‘good room’. On arrival, we were given Room 359 which was along the corridor, up the threadbare stairs, along another corridor and at the end. Ok, fair enough. Opening the room, we found a very small box of chocolates with a note saying ‘Happy birthday’. Ok, fair enough… We booked food in the ‘Bar and Grill’ restaurant only to find a limited menu. The next day, we found that the swimming pool had swimming lessons and lanes. The TV in the room is old (not a Smart TV, so no streaming channels!) Wi-Fi was ‘hit and miss’. I was kept awake each night by doors slamming and people talking loudly as they walk passed the room at around midnight. We left the sign on our door for our room to be serviced only to find that none of the dirty cups/glasses had been removed, no replacement coffee pods/tea bags. This happened every day of our stay. All in all, I feel that the standards have dropped. I hope you can upgrade your services.