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We stayed here for a night after our flight into Liverpool airport, at the end of our holiday. The hotel is located over the road from the terminal building and alongside the long term airport parking. We were tired and just wanted somewhere to have a good rest before driving home. We enjoyed sitting in the bar lounge, and shared a great quality pizza here. Our room was comfortable and had an airport view. We had a good night’s sleep and felt refreshed the next morning. The hotel also offers a free buffet breakfast. We found this to be a little chaotic, but it was still a nice bonus to have. Overall, we recommend this hotel and will return when we next use this airport.

I stayed here June 2021 with my partner and some of his family to celebrate his parents 50th wedding anniversary. There was 15 of us and initially we were also hoping to have a meal in the restaurant all together but with the government deciding extend the restrictions it meant 6 to a table with no more than two households together. Disappointingly the hotel decided on keeping the restaurant closed using covid and the restrictions as an excuse but said we could use the bar area to get something to eat but this meant we couldn’t book tables. It didn’t really make sense as the bar area has less space so it would have made more sense to use the restaurant with its larger area and more tables also breakfast was held in there the following day so go figure! We spent sometime sitting out side together having a drink before heading into the bar which was quite busy but luckily we were able to to get 3 tables pretty close together and had a nice meal. I enjoyed the steak! I can’t say restrictions were fully adhered to, although we generally stayed separate in groups of no more than 6 and 2 households others weren’t as I think there was a wedding on which spilled over into the bar area. After our meal and couple of drinks we headed back outside to be together. Staff were friendly and rooms were clean and comfortable as our previous stays and we had a good nights sleep. Breakfast the next day was ok although initially a little disorganised and the manager got a bit shouty because the toaster that was meant to be for gluten free bread only had been used for gluten bread but the sign wasn’t fully on display so it was an easy mistake. Everything had to be served to us because of the restrictions but this was done by queuing up rather than a table service so social distancing kind of went out the window. The food was ok but it had been nicer on previous visits but I just with the with the pandemic there was just a struggle with everything. Despite the covid situation at the time it was nice to celebrate together best we could given the circumstances and we all enjoyed our stay!

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

Stayed as could not get trains home after Liverpool football match. Very convenient for station, made really welcome by friendly staff. Good location for exploring Cheshire and Merseyside. Pleased to have found this economical hideaway.

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

We booked a two night stay in a Liverpool city centre hotel but we’re transferred to this sister hotel because of problems with the original hotel. The staff at Sefton Park could not have been more helpful and welcoming. We had a complimentary drink on arrival, they added breakfast and paid for a couple of taxi trips into town for the inconvenience. The hotel is in a lovely setting in Sefton Park and is clean and nicely decorated. We have no hesitation in recommending a stay here.

Was a good night sleep despite our worries when first arriving very buisy outside main roads and shopping centres but inside the room it wasn't too bad was clean and comfortable everything we needed had to get some extra tea milk and sugar but nothing to much trouble

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.