Find the Cheap Thornton-le-Moors Hotels

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

OK, let's get the good things out of the way first. We stayed in a King Junior Suite, the room was lovely and clean, bathroom great, great location, good views, good breakfast, friendly staff (especially housekeeping) - no faults whatsoever with the general hotel experience. Now for the one grumble. I'd booked this weekend away for our Silver Wedding anniversary and I deliberately wanted a hotel with a nice pool etc. for some relaxing. So I selected this 'hotel and spa', largely based off the many pictures they posted of their pool, 'hot bubbly pool' (can't think of the right word), relaxing area etc. On checking in, you are given a sheet of paper and some way down it, it is implied that you have to pay £10 per person for a two hour slot in the pool. I asked at reception if this was really the case, as I couldn't quite believe it, to be met with a blank stare and being told that that was the case at all Hiltons (which is clearly nonsense). I still couldn't believe it, but did pay up. Anyway, it's true. This is pretty much the only hotel I've ever been to where you have to pay extra to use the pool. And £10 extra, per person, for a two hour slot. That could be a nightmare if you had kids with you. The rules are made even more confusing by the fact that they have two areas - One, is called 'The Spa' where you have paid-for treatments (sea**** facials and massages, I imagine) and then this paid for area called the 'Pool and Spa' which is essentially the pool, the hot bubbly bit, sauna etc. I'm not going to be over-dramatic and say that it spoilt the whole weekend, or anything like that, but it is crazy. It would be better if they mentioned this clearly when booking, and even gave you the option to add it on at that stage. Also, maybe let the staff know that this isn't the case at 'all Hiltons' at all.

We booked a deluxe room for 1 night and it started so well. The car park was large and the lady on reception was very friendly and helpful. We were shown to our room which was in the courtyard. It was very nicely decorated and a lot of thought had gone into guests needs such as a fridge and microwave and a small seating area. The bathroom was lovely too. Unfortunately that is when everything started to go downhill. There was a strong air freshener in the room and this was to try and mask the awful sewage smell. There was only one window which we opened along with the outer door to try and get rid of the smell. When I went to run a bath large bits of debris came out of the hot water tap. We tried to flush it through but every time we ran it the same happened. In the morning we went to breakfast at 8.05 but were told there were no tables and to wait in the foyer. We decided to go back to our room as we were not likely to get a table for a while. Settled to watch tv when the power went off so we went back to have breakfast only to have the power to go off in the rest of the hotel. The breakfast room is too small to accommodate both the hotels that now use it and lots of people were requested to wait which isn’t acceptable. We appreciate we were unfortunate and these things happen but on checking more of the hotel reviews we noticed that someone had reported the smell in the room a month earlier but were fobbed off with water works being carried out up the road. There were no such works going on now. The hotel and staff were trying really hard to make this a top notch hotel but need to concentrate on getting the basics right first. One other thing was a basket attached to the wall above the bath that would stop you lying back and relaxing, this needs to be moved to the side wall or other end of the bath.

Booked this accommodation for a city break with friends and it didn’t disappoint. Excellent location for the city, easy walking distance. It has plenty of parking which is a bonus. Breakfast can get busy but it is well organised by staff. Certainly one that I would recommend.

Do not stay here! Save your money and go to a else where.. Reading some positive reviews I actually feel these people are family and friends lying to boost ratings because I tell you now it’s lies. So il just break it down No lifts to support with cases and prams Short staffed had the same people running from the bar to the front desk Bedroom is very dated, dirty carpet, ripped wallpaper, worn out sofa beds. The room stank of musk and damp. Walls are thin you can hear everyone walking around and banging doors. Between 3 and 4am we heard a truck outside, metal trollies being dragged and clanking about for around an hour (we guessed it was a delivery) again we have a 10 month baby, that racket did not help in anyway! It is freezing during the evening, we put the dated heating system they have on this did not help at all. When we turned it off what I can only describe as the fire alarm sounded, this put us a damper on the night some more. (When speaking to staff the next day we were told it was in fact someone in another room setting off the fire alarm elsewhere in the hotel) Bathroom is disgusting, nail sticking out on the door so make sure you use the handle not a palm push, sink flooded when used, when toilet was flushed water poured onto the floor and into the bin, no room for your personal toiletries and a make up bag, no hair dryer in the room. No door handle tags to tell staff to leave going into the room while you are out, we got back and noticed because the bins had been emptied (they were no where near full) The main reason we chose this hotel was the pool. When we asked about the facility we were just simply told how to get to the room by the desk staff. Upon reaching the area down the dark corridors we noticed there was no one monitoring the pool and gym area (put us off as we have a 10th month old) god forbid anyone needed any help. Wifi is shocking and phone connection is none existent on o2 Thank god we didn’t book any food here because god know what we would have been served based on the cleanliness of the Hotel. My husband did give the manager/owner an ear full before leaving and disclosed all the points I have made. His response, ‘we are currently working on upgrading the hotel (work harder) and will give you a discount on your next stay’.. he was told he couldn’t pay us to come back! My favourite part of my stay was leaving. All in all the place needs a revamp and a good clean.