This is a practical and well located hotel in the beautiful county of Devon. Without question, the staff are the hotel’s best asset, very friendly and helpful. I would go as far as to say they are exceptional.. The rooms are comfortable and the beds ensure a good night sleep. Breakfast is more than adequate, but the evening food offering was somewhat disappointing, although it wasn’t bad either. The most negative aspect of this hotel was the poor in-room cleanliness, the wet areas particularly behind the toilet were dirty and there was dust and cobwebs behind the bed. Further, the hotels ‘accessible’rooms are not really practical for wheelchair users. ….They are usable/manageable but not without some difficultiesz In summary, the hotel is probably worth 3.5 out of 5, if management were to improve the cleanliness of this hotel it would definitely score better. Finally, we would like to thank all the staff for making our stay enjoyable!
We have been visiting The Fishermans Cot for many, many years, both eating and staying there at the hotel. It is in a superb & stunning location but it is now resting on its laurel's and has really become rundown. What on earth is Marsden Inns (the owners) doing in allowing this place go so downhill? It obviously lacks investment and a good manager. As soon as we arrived the place looked neglected and dirty. There were buckets on the main bar collecting drips from a leaking ceiling - not a good first impression. The bar was also cluttered with full dishwasher trays that remained there for the duration of our stay. The place was busy but I guess it was more passing trade because I cannot image them having any regular repeat, local trade. The menu is very mush standard 'Brakes” pub grub with no presentation or thrills. I had the burger, with bacon & cheese, despite asking for crispy bacon it came very rare, in fact one of the burgers was almost red raw in the middle. I mentioned to the waitress the coleslaw look stale and dried out and she relied 'oh thats what it looks like with the mayonnaise.' It was dried out and tasteless and I didn't eat it - the waitress didn't comment when she collected my plate. Really, she should have apologised and given me a fresh pot but by that stage I realised the two young staff on duty were obviously under pressure and either didn't care or couldn't be bothered. I really wished I had checked the food hygiene rating before I had eaten there. The whole place had a sticky, dirty feel and the damp in the ladies toilets had to be seen to be believed. The owners, Marstons Inns should be ashamed of themselves for letting this Devon landmark be so badly managed and fall into such disrepair. We love this place and really hope Marstons invest to turn it back to its past glory - both the building and service. Until they do, we definitely won't be returning.
A really genuine, totally ‘non-corporate’, B&B and I had a great stay. I only met Sue briefly when I checked in, but she was lovely. Really comfy bed, lovely hot shower and a good night’s sleep. Now, onto breakfast…… (Cue drum roll!) I was greeted (by name) by Chris so that was a lovely - and totally unaffected - personal touch. Food. Oh, yes: Homemade sausages (Chris) Amazing. Homemade sourdough (Sue) Didn’t get to try it this time but I hope to be back. Homemade jam (Sue) Delicious! Enough said! Only a few rooms so book if you can! If you appreciate a nice bed, a brilliant breakfast, and great hosts, you won’t be disappointed. P.S. The poached eggs were perfection in eggs form!
Excellent
24 reviews
4.5/5
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