Search West Drayton Hotels

Why sell the room without shower…. If need shower need update +20💷 and the shower water is not warm But Room clean and service personnel nice

The location is good because it's close to the station, but the shower leaks and I think it's disappointing in terms of service and friendly attitude.

When I checked in, I asked if I could debit the registered credit card. I said yes. Now I have returned to my country but I haven't found the deduction information.

Last minute reservation due to a flight delay causing unexpected overnight stop. Booked on trip.com, arrived to the hotel about 10 minutes later. The bar had great options and staff were friendly. Great room, all needs met!

Very very good

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok

Check in a bit slow, we booked room with queen bed and sofa bed (for our 9y.o daughter). Upon check-in, attitude was you only booked for 2 people and were “put out” when asked to prepare sofa bed ASAP (just off a 10.5hr flight). Eventually sofa bed was set up (again by a guy with bad attitude). Plenty of choice of hotels around Heathrow so I will use a different hotel next time. This is not typical of service I am used to from Holiday Inn group.

Great hotel near Heathrow airport. Two restaurants with great food and also a grab n go mate in the lobby with snacks/sandwiches if you’re in a rush.

It was a good stay, smooth and easy check in. Good location. However I feel housekeeping could have been a little bit better. Sometimes I spend the whole day out and came back only to find my room not done and they end up coming late at night to ask if I would like to have the room cleaned.