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After staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit racist towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience! Service: Almost no service, no replacement of towels, no cleaning Health: Not bad Environment: To be honest, the environment is OK Facilities: OK

The hotel was ok but we were not happy with the dishonesty of the housekeeping. My friends left behind an envelope with money which was meant to pay our tour operator on the table in their room. They remembered half an hour later after we left the hotel. Our guide called the hotel but they said it is no envelope to be found. The envelope contained EUR 430 and it had names and amount written on it. It is also bulky so it is not possible for housekeeping to miss it or for them to think that the envelope is for them. We only stayed there a night and it is improbable that anyone would leave a tip that is much more than the cost of the hotel stay. I hope this serves as a warning to potential guests that they be wary of dishonest housekeeping in that hotel.

been here with my partner for a short stop ( just 3 days) and I really appreciated the place! The staff is very professional and gentle, they really help you whenever you need. As a smoker I asked one smoking free room and they moved me without any complain. The whole hotel and the rooms are in modern style, all very clean, really my biggest compliments to them. The food for me was on high level, very tasty and well done- someone here wrote that the breakfast is nothing special, that's not true because all the ingredients were fresh and quality stuff...I think that you don't need too much processed and complicated food in the morning, it's way better to eat simple but quality fresh food...but ok thats a matter of points of view perhaps :) There are also very good saunas and a gym, and I used to go in the swimming pool too. I am very satisfied with this small break in this structure, and suggest it to anyone wants a bit of relax and good food! the only average point are the surroundings of the hotel, there are a couple of abandoned factories along with many uncompleted or abandoned houses..there is some feeling of post-soviet hinterland, a little depressed...but I am sure the municipality will improve it in the future.Some works are in progress, like the renovation of the castle near by and the bike trail. For now, if you want to see better tourist atractions you have to get the car. But if you are looking just for relax in the pool and the saunas, this place for me is perfect! will be back for sure!

We were in hotel for 2 nights in August. Everything was very good. We had a superior room and room was big enough and very clean. Bed and the Pillow were really comfortable. The room facilities were exactly what someone needs in a short stay and air conditioner was very good. The staff were very polite and kind. The hotel has free outdoor parking. Hotel is a littel bit far from center and old town but You can reach the tram station in 10 minutes by walk and you should take a tram No.17 . The ticket was very cheap about Per person 70 or 80 cent. It takes about 20 minutes from the hotel to the city center by tram. Breakfast was good and we ate a dinner at hotel’s restaurant and it was really perfect as well. Overall, we had a good and relaxing time at the hotel. Thank you very much!👍🏻👍🏻👍🏻

This is an excellent boutique hotel on the outskirts of central Zagreb. Extremely comfortable and quiet. The beds are super comfie which is really important on a quick international biz trip. Mark and Lorena who own the hotel are really wonderful. They made us feel welcome and were very helpful. Important to note that the hotel is not within walking distance of central Zagreb but very easy to get in by bus, taxi or Uber. Ultra modern, clean and a great breakfast. I look forward to returning!