Hotels in Banda Aceh

"I love the hotel, check in process is quick, have big space in the room , they gave us slice of cake every afternoon, as well as arabica gayo coffe powder. The room is clean. The staffs are polite and gave good manner. Breakfast have large varieties of options, but the taste is not so delicious (for me), but for my husband the taste was great. The location is near from every where, near souvenir shops, museum tsunami, Baiturrahman mosque and PLTD apung. Thank you, definitely will come back if i go to banda aceh again"

"Overall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting."

"Rooms, equipments, restaurants are all good. Only reception can’t handle with situation. Many customers do not have ideas to wait and they cut in so often, but reception never warmed them or even let them proceed. Can’t recommend this place otherwise you’ll feel very uncomfortable."

"Everything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm."

"The room was clean, the bedding was comfortable and the air conditioning was quiet. Xiao Li at the front desk was enthusiastic and sent hot milk at night. The sound insulation is slightly weaker, but cost-effective. I will choose here next time I travel, recommended!"

"This stay completely redefined my understanding of hotel service! From the moment I entered the lobby, the front desk lady greeted me with a warm smile. During check-in, she proactively asked if I needed a quiet room and thoughtfully offered a hot towel and welcome fruit. The room was homely and cozy, with soft bedding and pillows of varying heights. What touched me most was the next morning, when I accidentally overslept for breakfast and was feeling frustrated, the waiter knocked on my door and delivered a packed breakfast, saying, ”Since you slept late last night, I left this for you.” When I checked out, the bellhop helped me take my luggage to the parking lot and reminded me to be safe on my way back. The attention to detail shows genuine care. This kind of service makes it hard to leave. I'll definitely stay here again! [Simple and Professional Style] This was an excellent stay. I highly recommend the hotel's service! Efficiency: The front desk clerk responded quickly, completing check-in and check-out within 5 minutes, and was courteous and thoughtful throughout the entire process. Room Quality: The room was clean, tidy, and odor-free, with complete amenities (safe, humidifier, smart toilet, etc.). The bedding and toiletries were high-quality. Detailed Service: Complimentary mineral water and snacks were replenished daily, and they proactively asked if bath towels needed changing. During nighttime service, they thoughtfully closed the curtains and provided slippers. Special Needs: As we were traveling with an elderly family, we contacted the hotel in advance to arrange a room on a lower floor, which was already equipped with anti-slip flooring upon arrival."

"I like the surrounding of the hotel full of nearby food stalls. One of the best option in Aceh. Good value for money even though the rooms are a bit old fashioned. Close to the port for trip to Sabang."

"A very nice hotel with real value for money. Plenty of eateries nearby and not very far from town center. All staff are very friendly and helpful."

"Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest."

"Excellent all round! Breakfast area can be crowded since the restaurant itself is small but the food is great, many selection of white/fried rice/noodle and many dessert options and fruit. Room is cleaned and towel changed daily. 10/10 would not hesitate to book this hotel again."