A very beautiful hotel in the capital of Lombok. This hotel has a swimming pool, a restaurant with a good menu and a reception room at the reception where you can relax nicely on a bank and have Wi-Fi available. Nice staff you would like to help. Outside the hotel, there are 2 ATM banks where you can pick up money. They are within 500 meters and within 300 meters there are 2 supermarkets.
Located in Mataram, Jepun Guest House is within a 15-minute walk of Mayura Park and Pura Meru. This guesthouse is 10.7 mi (17.3 km) from Senggigi Beach and 1.3 mi (2.1 km) from Mataram Mall.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bidets. Conveniences include safes and electric kettles.
Staff try very hard to be friendly and helpful. Breakfast wasn't incredibly fancy but it tasted good and had nice touches like actual wheat bread. Near lots of shops and street food, there's not a lot for tourists in this town but this is probably the best neighborhood to be in if you are passing through. The room was nice and clean, only bad part was the mattress needed replacement. Maybe as things things pick up post-pandemic they will fix that.
Very Good
28 reviews
4.1/5
Price from
CAD 41
per night
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Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20
Really terrible experience in this hotel. I have been charged five time more than the normal price and they didn’t even worried to give a nice room. My room at second floor had no window and with hall view. In they hall they made noise to set up table and plates for the buffet till 10.30pm and in the morning they start celebrating a wedding at7.30am. Super noisy room. The bed was provided with broken and dirty and spotted sheets. Disgusting. Aircon was old and noisy for all night long which made me sleep very bad. Bathroom and walls was dirty and with dirty spots everywhere. I had to use slippers to have a shower cause I was afraid to get some disease. Only one electric charging point in the room which makes very uncomfortable for a tourist to charge all the appliance for the following day. And all this for a crazy price of 1.2juta for such a room that is worthy 200k The receptionist guy at the check in even had the courage to mock me telling “we gave you a very special rate for you sir” Avoid this place. For sure there are much better hotel with much better and honest service. The property of this structure, allowing the management and the staff to act in this way, is really giving a bad image of the amazing Lombok and discourage tourists to come and visit the island PS when at the check out I request an official complaint form they invented all excuses to not provide it. I got scammed and didn’t expect from a hotel like this
Very well located hotel, clean and comfortable room, very welcoming and helpful staff. The buffet breakfast is very varied and delicious. We will return. I recommend.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Parking is accessible, supplied by the hotel for guests who arrive by car.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.
Overall I had a pleasant stay there after they changed my room to one on the 1st floor. My room on the ground floor was extremely humid and smelled kinda moldy. I heard from other guests this is also the case in other rooms on the ground floor.
In my new room the bed was comfy, the bathroom was okay and the ac was working properly.
I wouldn't book the breakfast since it's not really a fulfilling meal.
The staff is friendly even though they don't speak english, but with the help of a translator you'll be able to get the information you want to them.
2 reviews
3.1/5
Price from
CAD 14
per night
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SSagesamAston Inn is a household name in Mataram and its location is very convenient.
The service of the staff is very good and their attitude is very good.
The hotel often hosts various events, so it can be a bit noisy at times.
The bed and bedding were very comfortable, allowing me to sleep very well. I usually wear earplugs, so even if there was noise, it was difficult to wake me up.
However, some local residents would bring their children to the swimming pool without wearing any swimsuits.
GGuest UserWe stayed there for a total of 3 nights, quiet room, good breakfast, mainly aimed at local guests.
It would be nice if the signs on the food were also in English.
A complex is currently undergoing extensive renovation, but that doesn't bother us.
GGuest UserWe checked in late and nobody helped us to carry the bags from our vehicle to the lobby. Breakfast is terrible please do something about it.
AAnonymous UserThe room is very spacious, the network is very good, and the service attitude is OK. But the conditions for office are very poor, the height of the table and chairs is basically the same, and the surface is dirty; the meal is a very simple local meal, there is no swimming pool, the above conditions are far from the three-star hotel.
MMichael AnsgarOverall I had a pleasant stay there after they changed my room to one on the 1st floor. My room on the ground floor was extremely humid and smelled kinda moldy. I heard from other guests this is also the case in other rooms on the ground floor.
In my new room the bed was comfy, the bathroom was okay and the ac was working properly.
I wouldn't book the breakfast since it's not really a fulfilling meal.
The staff is friendly even though they don't speak english, but with the help of a translator you'll be able to get the information you want to them.
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