This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests.
If you looked for a professional and clean hotel, Santika Palu is not a choice of yours. When we're check in, they provide us a smooking room in the smoking floor, which i allergic with. The room was dusty, the telephone was not function so i can't report or ask for some information i needed for example to report the knob to flush at WC is broken. And the worst was they still checking the room when we're check out and they said that the hand towel was missing. The fact that i never saw any hand towel in the room.
Hotel Pavilion offers accommodation in East Palu, Palu and is located 3. 1 km away from Palu Grand Mall. The property features free WiFi and luggage storage. Each room is equipped with air conditioning and television. The bathroom comes with a shower. Guests can enjoy a meal at a restaurant or visit Radja Penyet Mas Fais. Other dining options are also located around the property. Other facilities at Hotel Pavilion have free parking and 24-hour receptions. The nearest airport is Mutiara SIS Al-Jufrie Airport, 6. 9 km from the property.
3 reviews
1.0/5
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per night
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Thank you lucky hotel, I have stayed here a few times and have many memories in this hotel. The place is clean, the receptionist is friendly and kind, always successful ✨
Chandra Graha Guesthouse Palu offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel.At Chandra Graha Guesthouse Palu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer towels to enhance your experience.
LocationRajawali Inn is a guesthouse in a good neighborhood, which is located at South Palu. The guesthouse has a very good location, also near the Mutiara SIS Al-Jufrie Airport (PLW), which is only 4. 41 km away. Not only well positioned, but Rajawali Inn is also one of guesthouses near the following Palu Mitra Utama within 0. 3 km and Rumah Sakit Woodward Palu within 0. 78 km. About Rajawali InnRajawali Inn is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time. For you, travelers who wish to travel comfortably on a budget, Rajawali Inn is the perfect place to stay that provides decent facilities as well as great services. Whether you are planning an event or other special occasions, Rajawali Inn is a great choice for you with a large and well-equipped function room to suit your requirements. Are you a shopaholic? Staying at Rajawali Inn will surely spoil you for numerous shopping centers nearby. Rajawali Inn is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit. From business event to corporate gathering, Rajawali Inn provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Rajawali Inn , a wonderful accommodation for your family holiday. If you plan to have a long-term stay, staying at Rajawali Inn is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Rajawali Inn is suitable for you who value privacy during your stay. & 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property...
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.In select rooms, the hotel offers visitors access to bottled water.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms.
Parama Su Hotel Palu has accommodations in Palu. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is non-smoking throughout and is located a 10-minute walk from Talise Beach.
The rooms in the hotel are equipped with a flat-screen TV and free toiletries.
Speaking English and Indonesian, staff are always on hand to help at the 24-hour front desk.
Mutiara Airport is 3.1 miles from the property.
This is my first day staying in Aston Palu, and I still have 2 more days, and so far so good. I arranged an office event here, and the staffs are super helpful, shout out to Mbak Tasya, thank you very much, ya, Mbak. Hopefully the event runs well tonight! Just a lil inconvenient when we enter the lobby area, since the parking lot is quite small, but the surrounding area is kind of good (it's in the downtown, so pretty easy to go anywhere). My most favorite part so far is the Nasi Kuning in breakfast session. It was good. I also tried the food in their cafe, Malila, and most of them were delicious. I recommend you guys to try the tuna satay and garang asem! So yeah, need some improvement, but I am sure Aston Palu will improve better in the future. Uh, a little complaint, when they cleaned my room in the 2nd day, they did not throw away the trash, and they forgot to put the floor mat so it got so wet in the bathroom. :(
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45 reviews
4.7/5
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per night
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SSellaThank you lucky hotel, I have stayed here a few times and have many memories in this hotel. The place is clean, the receptionist is friendly and kind, always successful ✨
What is the average price for hotels in East Palu?
The average price for hotels in East Palu is CAD 32 for weekdays, and CAD 32 for weekends (Friday–Saturday).
What hotels in East Palu offer airport shuttle?
Are you worried about transportation in East Palu? Palu Golden Hotel is a popular hotel providing airport transfer services.
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Which popular hotels in East Palu offer free Wi-Fi ?
Whether you're traveling on business or for vacation, internet connection is an essential facility. Hotel Pavilion, Palu Golden Hotel and Lucky Hotel are popular hotels with free Wi-Fi.
Which hotels in East Palu have swimming pools?
Palu Golden Hotel provides a good swimming pool. Book now and enjoy your swimming pool!