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so far so good, traveler feel comfortable, there is no complaint

Im happy and feeling cozy during stay at fave hotel madiun, actualy I wanna stay at Aston but fully book, when I'm coming the staff welcoming with friendly, we got welcoming drink and so fresh for us. The located strategis and value for money. Keep going better for all service and facilities

Located at the center of the city, both process check in and check out was ver smooth and fast. No hassle at all. One thing to improve at this segment is they did confirmation and confirmation again regarding to online reservation conducted by direct booking to the hotel. Across the stay it advertised of the free cofee and even the frontline said the coffee is free. But as we checked out at 07.00 the coffee was not ready yet not even sure how long does it will be have ready. No intention to pursue the serving. I would suggest, do not offer the free coffee if you not intended to. I prefer to pay instead of additional value added but at no value. At least to my experience. Shower handled need to clean as many of water stain heavily remain at all handles. Water pressure are enough as well as amenities as requested. But the towel seems too old to served. The smell had its strong bleach liquid. Better to add on fregrance on the surface before preserved for the customers. Overall room cleanliness was ok, quite comfortable bed and pillow. I had a good sleep so far. Parking has no ticket and control. Hopefully the security will secure all the motor vehicles parking at the hotel premises very well. They have a bunch slot for parking. And if you order food or having someone sending you stuff, they will put at security lot in front of the hotel. I stayed at this hotel due to a transit pit stop across the roadtrip and not many option of hotel chain or local hotel in Madiun. I would rate Aston in Madiun as 3.7 instead of 4 stars. They just renovate the lobby anyway.

#Praise# Satisfied with hygiene, location, service, facilities