"Location is really good, near bus stop for and to jakarta, also bus stop for free surrounding bsd
But the room itself is kinda old(?)
Ada bag yg rusak tp tidak menggangu
Kalo light sleeper jgn tidur di lt 9 yg deket lift ad suara mesin yg kaya nya dr ac
Handuk diganti setiap hari, dikasih sabun shampo sachet gt
Harga sangat terjangkau oke sich"
"This hotel has a strategic location, and the room is spacious, clean, and nice. However, the fridge was not cold. Overall, it's very worth it for the price."
"Trip.com did not manage the booking with the propery directly, but with third party that own the unit I booked. So when I went to the receptionist to check-in, they could not find my booking. I have to wait for more than 1 hour to check-in, after I contacted the Customer Service of trip. com.
This was really a very bad experience with trip.com. Actually you should inform me about the check-in procedure to the property. And the contact number to the agent that own the unit I booked.
You have to notice that information is a very important thing for your customer..
.."
"The hotel situated at the south of jakarta 30mins from the suharto airport. The location of the hotel is good if you stayed and go on that area lile Aeon mall etc. However if going to Jakarta central it will be an hour or more due to traffic condition. Opposite of hotel their is mall with supermarket and few restaurants. The hotel is good with reasonable. I recommend this place if you are staying within this area."
"⭐️⭐️⭐️⭐️⭐️ (5/5)
My family (4 people) stayed at Grand Zuri BSD City from 8 to 9 July 2025, during the major flood in South Tangerang. We arrived well past midnight, completely exhausted from the situation, but the reception staff was incredibly helpful and accommodating. The check-in process was smooth and fast, even at that late hour, with no issues whatsoever — something we deeply appreciated.
The room was spacious, comfortable, clean, and neat. All in-room facilities were in excellent condition, including complete amenities and reliable Wi-Fi. Despite the difficult circumstances outside, we felt safe and well taken care of inside the hotel.
We also enjoyed the breakfast, which offered a wide variety of delicious options — a great way to start the day. Throughout the stay, the friendly and professional staff made sure we felt supported, which really made our short stay memorable during those challenging two days.
I would highly recommend Grand Zuri BSD City to my friends, family, and acquaintances — not only for the quality of the hotel but especially for the exceptional hospitality and service in times of need."
Great
136 reviews
9.2/10
1 night
From HK$245
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Trip.com's insights for hotels in Serpong
Plan smarter with Trip.com’s data-backed insights on travel seasons so that you can book your Serpong hotel at the right time!
Which month offers the lowest hotel rates in Serpong?
April is the most affordable month to book a hotel in Serpong, with average nightly rates around HK$353. Prices peak in September, when rates reach about HK$540 per night.
(Based on Trip.com data from December 30, 2024 to December 30, 2025.)
0
HK$200
HK$400
HK$600
HK$452
Dec
HK$385
Jan
HK$387
Feb
HK$429
Mar
HK$353
Apr
HK$382
May
HK$476
Jun
HK$412
Jul
HK$459
Aug
HK$540
Sep
HK$485
Oct
HK$517
Nov
What is the cheapest day of the week for hotels in Serpong?
Hotel rates in Serpong are typically lowest on Thursday, with average nightly rates around HK$401. Wednesday tends to be the most expensive, averaging HK$489 per night.
(Based on Trip.com data from December 30, 2024 to December 30, 2025.)
AAnonymous UserNice, comfortable room with basic amenities. Been staying here for several days to work as a digital nomad, having no issues, considering the affordable price. TV works, WiFi is fast, host water is there, AC is as cold as it can be. Recommended if you need an okay room with a somewhat cheap price. 👍
GGuest UserSebenernya secara keseluruhan secara umum ok ko cuma yang disayangkan kebersihannya aja siihh kaya kamar mandinya ga disikat sama sekali alhasil tamu sendiri yg nyikat untuk terus pintu kamar mandinya udah rusak listriknya sering turun walaupun cepet dibenerin sih abis itu tapi minimalnya kalau fasilitas kamarnya budget banget kebersihannya ditingkatin sih terus fasilitasnya kaya pintu harus dibenerin sih minimalnyaa!
Hhomo1145141919810the hotel with reasonable price and near by the Snack Street but the hotel's hygiene is not good enough and the facilities are very old. The staff there can only speak Indonesian
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