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Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

Easy and smooth check in process, welcome drink (grape juice), friendly staff, spacious room, complementary water and tea, slippers & bathrobe (asked for them), fluffy towels, lots of toiletries, etc. I had a problem at my room, but the reception quickly addressed the issue. I was moved to another room and enjoyed the rest of my stay. Hotel has a swimming pool, gym, spa, coffee shop and the excellent restaurant for lunch and dinner. (The breakfast buffet is so-so) The staff is friendly and accommodating. Good place to stay for one or two nights. The coffee shop in the lobby should be open in the morning, not at 3 pm

We had booked a last few days here to be beside the sea and enjoy a bit of relaxation after travelling around. We were in one of the 4 old colonial rooms which were very spacious, with big high beds ( stools provided to get into bed!,). The rooms are all furnished in old dark coloured traditional wood and quite dark but this helped keep the temperature down. The only negative point was with very high ceilings and control of mosquitoes was difficult and provision of a net might have been helpful. This is the only place we were bitten despite staying on the back waters, in plantations etc. The pool was small but clean with plenty of beds and good towels. We ate meals in the hotel as choice was varied and prices very reasonable plus they had a public bar next door which was busy with locals and also good value. Unlike ***y places we have encountered there seemed to be very few staff around at any given point in time but this did not detract from our stay. Unfortunately parallel to the front of the hotel and almost directly above it is a brand new flyover which will become a major road and will therefore probably be both noisy and add to air pollution. At the time of staying (Feb 2020) the date of opening was not clear but this, I am sure will have a detrimental effect on this lovely old style hotel. The staff we saw were lovely and helpful and we enjoyed our 3 nights there. The beach is directly opposite the hotel and is very large, cleaner than I had read in previous reviews, the sea was warm but I only paddled and not ***y people appeared to be swimming when we visited. It is a popular place for locals at sunset and we enjoyed walking to a beach bar, Cafe Catamaran for an evening drink (no alcohol served there though) to watch the sunset.

The Upper Deck Houseboat in Alleppey offers an exceptional experience for those looking to explore the serene backwaters of Kerala. The staff onboard exemplify attentiveness, ensuring that every need of their guests is met with a smile and timely service. The views from the houseboat are nothing short of spectacular, providing a panoramic vista of the tranquil waters and lush greenery that make the region famous. The room accommodations strike a perfect balance between comfort and authenticity, allowing guests to relax fully in a setting that is both cozy and reflective of the local culture. Overall, the Upper Deck Houseboat experience is highly recommendable for anyone visiting Kerala's backwaters, promising an unforgettable journey through one of India's most picturesque landscapes