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Stayed for 6 nights ta the end of September. By this stage it was no longer High Season and the only restaurant available was the main one; also apart from the same singer who appeared most night to sing during Dinner and at the outside bar afterwards there was no other entertainment and there were no 'organised' activities. Room in one of the three room pods was functional: bed comfortable, shower good, several power points; small fridge. Rooms were cleaned very well daily. No tea/coffee making facilities in the room. Free parking onsite. Main restaurant was like a works canteen: tables in rows, plastic chairs, small paper serviettes. There was water (still or sparkling) and wine (red or white) on each table, refreshed daily. Layout of serving area was poor as it is in one long line with no clear differentiation for each course so what happened was that there was a long line of guests (particularly when there was a coach party) and guest had to squeeze through the line if they wanted a different course. There were not enough staff which meant there was a long wait and the staff could be very rude. Some times particularly serving areas were not staffed which resulted in more waiting and frustration of guests. Tables were not cleared of dishes efficiently and so guest moved their finished plates to adjoining tables. Understandably being Italy most dishes were based on seafood and pork/bacon and not much other choices sometimes. Reception staff spoke good English but this was not so evident in the restaurant. Surprisingly lack of vegetables available. Good location for exploring Puglia, so use as a base and consider eating out at least some nights.

This is a wonderful small hotel located right in the old town of Monopoli. Le location is ideal for restaurants and experiencing the town. We had a room overlooking the pedestrian street that was perfect for us. The room was spacious, very beautiful, comfortable bed and good shower. The hotel is inside the wall of the city and very special. The many narrow staircases might be difficult for some people. The breakfast room also so beautiful with great service. We were off season so the pool and rooftop restaurant were not open but we knew this and it was expected. The parking is difficult, we were given a narrow time slot for driving through the pedestrian town to the hotel where a staff took the car to the city street to park there. We had difficulty locating the hotel as there is a very small sign on a door that's it but this is part of the experience if you want to stay in the walled town. The staff was very efficient and professional. We highly recommend this hotel and we would stay there again if back in the area.