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I used it while walking along Kiiji on the Kumano Kodo. Although it is a normal business hotel, you can use the hot springs next door for free. Amenities were available at the front desk and you were free to use them. Welcome coffee is available until 21:00. The room was facing the road, so it was noisy because you could hear the cars.

We went to the restaurant to have dinner. There were about 5 pairs, including us, and about 5 hall staff for each of 2〜4 guests. Among them, we brought desserts to our table without any bread contained in the course. ”Didn't there have bread on this course?” I asked...”I'm sorry to say that I'm calling to serve bread for all the customers. ”We're not distributed,” the restaurant manager replied, ”I'm sorry,” and suddenly I went down to the kitchen. After a while, he brought a dessert plate to apologize and we were surprised at the response. Did you think that if you offered a dessert plate after your apology, it would have been impossible? We were just obediently saying, ”I'm sorry. I was going to call all the customers for the meal. But this time, I didn't have such a response. I'm sorry to hear that.I'm going to look into the cause and try to improve my business so that I don't have this in the future.” It's because it's a trivial bread dish. It is said to ”all customers ...”, and then we are not included in the customer? I think it is bad. I'm sorry. I went down without asking this answer, and suddenly I offered a dessert plate, and I had questions about how to solve it, because the acquaintance of Sommelier in the seat behind us was more likely to be We were enjoying the meal and each employee was coming to greet us. At first, we were thinking about asking for wine, and we asked Sommelier to ask for the recommendation and ask for the proposal via other employees. But the Sommelier was taken by the employee and was heading to our table, but he was called to the table, and he was taken to the front of the road, and he was taken to the front of the road. After being talked to us, he came to us.And the contents of Sommelier's proposal were unclear if you read the contents on the menu table. So we didn't ask for alcohol.When you propose to the sommelier of other shops, you listen to the purpose and taste of the day, and in light of the contents of the meal, I would like to suggest the best. It's because it's a professional customer service with a knowledge of wine. At first, I was about to know the employee. I don't feel good if I can make a difference to the customer.Also, there is a table that asked for a cake on birthday, and after the birthday cake is provided, I looked at the contents of the apology dessert plate that was soon offered and looked at my face.The environment of such a restaurant affects 々 who share the place. However, I was repeatedly called to the young staff to say ”I'm sorry” when I passed the check-in counter to thank you for the roughness and return to the room after the meal. I thought I would have received an apology at first, but it was a mistake. ”I'm sorry! I have accounting for beer!” We didn't receive any wine at the restaurant. On the spot, there was a person in charge, so I told him that I didn't drink and returned to the room, but I was very uncomfortable with repeated events and contacted the front desk. And I explained the above events and asked, ”What do you think? How do you think we should respond?” By contacting you again, the same restaurant director will be in the next 30 minutes. I came to apologize with a 1000 yen ticket, and I was given a ticket to 々 early. We don't want a ticket or a dessert plate. I asked for an explanation of the details and how I would respond in the future.I refused the ticket and repeated it, but I couldn't understand it.Finally, if you don't receive the ticket, the story ends. I had no one, so I had a swallow at the end of the day. This time, the sick friend's health was a little calm, so it was a trip I was looking forward to. We chose Marina City Hotel as a place to relax in the vicinity. The building was beautiful and the surrounding facilities and the response of the people there were great, but the response of the hotel employees was ruined It was. When I went to Wakayama from a friend, I was very kind, so I was told to go to Wakayama again, and it was the reason I chose this hotel this time. When my friends and I were talking about this, they were tears.

It takes about 10 minutes from JR Hainan Station. The room will be increased at the weekend and the bay next to it is beautiful. The service staff will not be able to complete the accommodation with the help of a translator.

When I checked in, I was very surprised because it was a room in a state where the previous guest was not cleaned. There was a phone connecting to the front desk on the floor, so I called and came immediately and became the top floor. The scenery was good and it was convenient to take the train because it was in front of the station. I didn't know that it was not open yet, so the whole hotel was beautiful and lucky. The breakfast was very delicious and I was satisfied with many kinds. I used it for the live of big whale, but it was near the station and there was no problem at all about three train stations, so I will stay again when I live.

This was my second stay. The ramen was delicious. The log house is also cozy and satisfied. I wanted to use it again if I had a machine.

We absolutely cannot contain our elation when recalling our recent stay at this remarkable hotel. From the moment we stepped into the elevator adorned with personalized name cards, my husband and I were enveloped in the warm embrace of hospitality. The attention to detail and the genuine kindness of the staff made us feel like VIP guests. They also thoughtfully provided a bucket for us to indulge in the glowing enchantment of firecrackers and even tidied the mess up afterwards. But the best memory of our stay here was definitely the culinary experience given by the chef extraordinaire — Master Chef Matsuki. His creations were nothing short of a gastronomic revelation. Each dish was a testament to his unwavering dedication and profound respect for the ingredients. Oh, the flavors — titillating all our taste buds in every bite. And the generosity of Chef Matsuki in sharing his culinary wisdom, guiding us on how to savor each morsel, elevated the entire dining experience to sheer perfection. The language barrier was no obstacle to the remarkable team of staff members who graced us with their presence. Their command of the English language was commendable, and even those who were not entirely fluent went above and beyond to cater to our every whim and need. Their genuine desire to assist us was palpable, leaving us feeling truly valued and cared for. I am already making plans to return with my beloved family, as I know they too deserve to bask in the unparalleled warmth and luxury that this establishment exudes. This hotel has set the bar impossibly high, redefining the meaning of hospitality and creating memories that will be cherished for a lifetime. So if you seek a hotel experience that transcends mere accommodation and transforms into a symphony of opulence, impeccable service, and culinary artistry, then look no further. This is the epitome of hospitality, a sanctuary where dreams come true, and I wholeheartedly recommend it to anyone who craves an unforgettable journey of indulgence and delight.