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I stayed in Izu Oshima with my parents on a family trip. There is also a balance with goto travel, so it is a reservation for a tour. It was my first time to travel like this, so I will leave a record for the future. It may be angry and random, but if you are considering it, please read it. There was a sense of incongruity from the beginning. I asked for check-in at around 14:55, and there was no one at the front desk, so when I called out ”Sumimasen”, he came out from behind and looked at me. Would you like to say something? This is also 5 minutes at the time of check-in, but it may have been early, but if you can't do it, please say so. When I told him that I was checking in, he said, ”Is that your car?” and talked about the car outside. I was only worried about how to have an indecisive conversation. I was told the parking lot and then checked in, but after finishing various things to fill in, I was told, ”Please wait over there,” so when I tried to go there, I was asked a series of questions. When I answered that and wondered if there were any more questions, he said, ”Over there. Please wait over there.” You held me back, so I don't know where to wait. The room was unbelievably smelly as we were put in a Japanese style room for 3 people. It's the smell of half-dried clothes in the changing room of the large public bath, or the smell of chlorine in the pool, but for the time being, it's a smell that gradually makes my head hurt. It was so smelly that I couldn't stay in the room, so I opened the window as much as possible and went out to see the sights. After a while, when I returned, the room was still the same. For the time being, I thought I would boil water in a pot, so I picked up an electric kettle. When I casually opened the lid of the pot, there was rust and a black object. As expected, I went to the front desk and asked for the pot to be changed, but I was told, ”Oshima's water will corrode you.” ”No, this isn't what you're looking for...” I pointed at it and handed it over again. He said he came back and changed the water. I'm this black again, what? Isn't it an insect? While saying that I don't like it, the other person touched it with his finger. At that moment, I said, ”Oh,” and put the pot back again. He said he came back and picked it up. You can't even wash that speed. It's just the place, right? I just told them to change the pot, but they didn't. I was so angry that I called the travel agency. (The response was also pretty bad, but it's already been a long time, so it's omitted) After calling the agency, the hotel came directly to the room, and there was just one room available. First of all, he asked me to come and see the representative, so I went with him. The new room was a Japanese-Western style room with two beds. There is no smell, and I checked the inside of the pot, and it seems to be ok for the time being. However, the room was very old, and there were many stains and gaps on the walls. Please rest assured that we will change the specifications properly for three people,” he said, taking out one of the sweets to welcome him from his pocket and tossing it. I was so surprised that I almost laughed. I'm leaving the room to pick up my luggage soon, so why didn't I wait for the throwing process? At night, while apologizing to my parents and relaxing in the bath, I suddenly hear the door rattling and the lock being fiddled with. When I opened the door wondering what was going on, I saw a young man wearing an apron who was different from the person I had dealt with up until now. I wondered if they had to evacuate, so I asked, ”What's wrong?” I understand that the third person's futon will be laid out in the Japanese-style room, but since it will be laid out while you are eating dinner, what time will you make the reservation? I was asked. However, it was much earlier than that time. I asked him to excuse me, so I sent him back to ask him to check the time. The feeling of the bath cooled down, and after that I ate rice, and in the meantime, the futon was laid out as expected, and then I headed for the bath. For some reason, the shower in the large public bath was salty and sticky, which was strange. In the morning, when I went to eat breakfast at 8:00 and returned to my room, the futon that had been laid out in the Japanese-style room had disappeared. I guess I put the futon away during breakfast. But I hadn't heard about it. I had some time until check-out and I was thinking of taking another nap, what do you think? If you want to clean up, please tell me the same as when laying it down. It's also uncomfortable to be in the room without knowing it. You can't say anything even if you complain that something was stolen from you, right? When I checked out, I was told, ”I'm sorry for this time.” I am really disappointed and angry because I took my parents on a trip due to this situation. I don't want to call this place a hotel, I think it's rude to a hotel.