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The entire stay was excellent. No faults at all (apart from the Leopard who never came out to play!). The camp is very comfortable , the tents were superb and the staff were very very friendly and helpful. Our guide (Dennis) was excellent, patient, considerate and very knowledgeable. The restaurant food was very nice, lunch buffet was good and the chef was very friendly. Our waitress was Shelagh who was very caring and took the one allergy in our group very seriously. We had a superb stay and would highly recommend the camp.

We stayed at Prideinn Mara Camp between 23-24 January, 2024 as part of our Safari trip in Masai Mara. During the morning of our Safari, I left my reading glasses by the sink and put on my lenses, so that it would be more convenient on the bumpy safari roads or game drive as our guides called it. In the afternoon, as we got back to the camp, I noticed that my reading glasses were gone and they were nowhere to be found! Since the lighting in the room was very dim and inefficient, we had to search every single part of the room with a flashlight, but to no avail. I’m short-sighted to a high degree and wear reading glasses throughout the day. My eyes get very dry and tired after a long period of wearing lenses (due to which I wear them seldom) so the dissapearance of my reading glasses was extremely frustrating also due to health reasons - not to mention that they were expensive and tailor made. I talked to the housekeeping and front office managers about the diasappearance and all they could say was that they had spoken to the person who had tidied up our room and said that she hadn’t seen any glasses! So, my glasses had vanished into thin air and it was nowhere to be found! This ruined our night at the camp and my family and I were very stressed out due the whole ordeal. The next day, our flight was cancelled to the following day and I was stuck without my glasses for another day and afterwards a 7 hour flight back to İstanbul with extremely dry and tired eyes. Why? Because somebody did not tell the truth about what happened to the glasses and the management was not willing to investigate the situation properly. Now, it’ll cost me a good sized budget, time and inconvenience to replace the glasses, leave alone the extremely itchy and dry eyes. I believe this is a case of truly incompetent staffing and management which is enough to ruin a holiday and more. My husband was also pissed off, our children were demoralized and our stress was contagious to our friends during the remaining of our stay. I would strongly suggest that you avoid this location during your Masai Mara visit. Esra, İstanbul

I chose this place because I had a friend recommend it before. I didn't expect a surprise. It turned out that this is the Chinese's own hotel. It existed more than ten years ago. Hotel experience feels great value. The white porridge in the morning, lunch and evening, mustard made me moved. Each room is independent with a small balcony and garden, the room is wooden floor, very new. It is very strange that the score is not high. I asked the Chinese management staff to know that there have been no Chinese personnel coming over for a few years. The comments are mainly given by some foreign guests on BOOING. Now China has spent millions to transform the water purification system and solar power generation as soon as it comes over, and the room hardware has been upgraded. I heard that next year, the room WIFI will also enter the room. The focus is on the evening buffet with barbecue and a lot of food. The waiters are warm and friendly and treat the Chinese as guests. The location is within two kilometers of the entrance of Masai Mara National Park. It is convenient and cost-effective. It was too expensive to see the park before, and I heard that some Indians opened the hotel. So, I suggest that if you are really free, this hotel must be recommended. I heard that there is also a sister store under Mount Kilimanjaro, I will go see it next time.