We spent 3 nights in this hotel (unfortunately trusting the positive reviews when booking). This is my worst experience in a Mercure hotel! This hotel located in an uninteresting location has a largely undersized open parking lot (you have to park anyway). The staff is just OK (some employees are polite and friendly, others turn their heads so as not to have to greet...). The room was a decent size. The bed turned out to be two single beds juxtaposed not combined with each other. The room does not have a ceiling light and the indirect lighting is of low intensity. It does not have a luggage rack, nor a pad and pen as you always find in hotels of this range. The television was supposed to have a French channel (TV5) which did not work and the Wi-Fi was unreliable. In terms of the bathroom, we had to make do with two small sachets of shower/hair gel for the 3 nights and for the 2 people (not even daily renewal!) and the shower head is worthy of the last century. As for breakfast, the choice is less than that of most 2 stars. Even if the price is not very high, the service is of deplorable quality.
Excellent
13 review
4.3/5
Price from
CAD 107
per night
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