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We arrived fairly late after a long travel day, and only spent one night. Restaurant was already closed. Despite being part of a group staying only a short time, most of us were placed in rooms upstairs, and with no elevator, had to somehow get our suitcases up all the steps. Luckily a male guest took pity on me and came to my rescue. Room was a good size and comfortable but unfortunately, I had no hot water when I tried to shower. Thankfully the heat in the room worked very well and there were extra blankets to warm myself up. Grounds were very pretty and I enjoyed walking around the next morning. I know there was supposed to be a pool, but signage isn't great and I had no luck finding it despite following the one sign with an arrow that said ”Pool”. Breakfast area was very busy, with a long line-up at the omelet station. I would have liked to enjoy sitting in the atrium area, however, it was booked for some big corporate group so we had to sit in the back area. As I was dragging my suitcase down the stairs to checkout after breakfast, another kind soul came to grab my case and bring it down for me. Thank goodness for guests of this hotel! I did report the water issue at checkout, and staff appeared unconcerned, so I have no idea if this is a normal issue or if it got repaired or not.