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Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!

Hotel service is general, the location is very good. The difference between club king (7-12 floors) and city views (1-7 floors) is that the floor is a little higher and there is nothing to watch. A Hyatt hotel, knocking me when I was sleeping in the morning, the door said to change the battery of my door? It is very disappointing compared to the domestic Hyatt hotel. The price is very low.

Very good

房間挺乾淨也有空調，大廳還有熱水，隔壁有一個便利店

My stay was three days and I must confess that it is the first hotel I felt the need to leave and change to another It is outside there is no attractive in that walking area, the hotel offers 1-desayuno of 7-10am -we were two days at 7: 20 and there was no CAFE and the empty walls. 2-Nos Room touch on the 4th floor - I had a terrible smell penetrating to axles with oat , we asked for change and sent us to the 3rd floor but I had the same unpleasant smell to axles we wanted to ventilate it and the windows are sealed and if you hold the The cooling system is so strong that it doesn't let sleep in addition to the entrances to the bathroom and when taking the light is like a very strong noise from the stracker . 3- the last day ask if I could leave a while backup bags only to prevent not return late from the course and that it would be time to check out but they told me NO that this customer service does not offer it Conclusion Pessimo hotel does not If you think you will relax , sleep , rest because NO bad smell doesn't allow you to finish all the perfume you carry .

It is a hotel that has everything to rest and escape a weekend, the rooms are super well equipped, the staff is very pleasant and always ready to help you. The hotel is very comfortable and the room is very comfortable and the room is very comfortable. It is definitely a good option for host****.

So dirty, there was a cigarette butt next to the bin on the floor, pubic hair everywhere. The carpet looks like it’s never been cleaned, I put my crawling twins on the floor when we first got to the hotel room momentarily whilst I was sorting the bags out so hadn’t noticed how dirty it was. Their legs were black from the dirt and they were covered in other peoples hair. When we booked the rooms stated electric kettle but this is not true. I called reception as I needed this to make baby bottles and they said they don’t have but to get hot water from the restaurant which sounded easy enough. This was not easy, when we asked at the restaurant they advised they don’t have hot water. I spoke to reception as it was late and was worried the babies wouldn’t have formula, they spoke to the restaurant who gave us a filthy coffee stained flask, I advised it still had coffee in and this would make the babies sick. This person said speak to reception and walked off. I ended up bringing the bottles down and getting them to fill directly, this took 40 mins! Ice machine is filthy, I wouldn’t put that ice in anything I’m consuming. Pool is cold and in the middle of the reception area with absolutely no privacy. We were going to stay two nights but thankfully only booked one in advance as even that was a difficult ask. We had a trip early the next morning from that hotel or we would have left.

It is a very wonderful place, have a good service at reception, it is a place that keeps it very clean, I liked it very much that I have many green areas is a very special place to spend a good weekend and clearly I liked the service of the roommates and very friendly cleaning staff people are a place that if I recommend

This year I stayed twice in this place, the first time in June, we arrived at dawn, the check in was fast and the night bellboy accompanied us to the room, he was the only one who was really kind and explained everything to us, unfortunately not I remember his name. The room does look old and neglected, the whole building in general looks like it needs maintenance, the window that overlooked the pool had a half balcony with dry plants and garbage. That night we fell asleep, after two hours we began to hear scandal and screams in the parking lot, that woke us up and they stayed like that for a long time. It turns out that next to the hotel there is a ********* bar, in fact they share parking and good, bad, very bad, the next day we asked to change our room and they already gave us one that overlooks the pool on the first floor and much better than the previous one. It was for this reason that we decided to arrive once again. Terrible mistake. The hotel is very well located, practically in front of Plaza del Sol, a few blocks from the Galerías theater, close to everything. The second time was just in October, they gave us the room and it turned out that the window that overlooks a corridor and that takes you to the street could not be secured, it did not close, I went to reception and they told me that they sent maintenance, He arrived, checked and told us that he is not going to stay and that please go to reception to change rooms, when I arrived they told me that there are no rooms but not to worry that nothing was happening, that he could stay like this, that they had never Had a robbery or anything and I'm serious????????? Already angry I asked the lady that I was not going to stay in that room since I felt insecure and that if she did not give me another one, they would give me my money back, she told me that it was not possible and that now she would send the housekeeper to check, the lady arrives and in a despotic manner begins to scold us and to say that we had used the bathroom and that they could no longer change us, all this in a scolding tone, I told her that I washed the bathroom for her (I only used the sink) and not like that. Already with some of my things I went to the reception and yes I told them that I would report them, it was that one of the receptionists asked me to please wait for the next day to change our room since they had a group and there was no other, That way it was different, after a while the maintenance came back and fixed the window and that's it. During all this time there was a man there giving orders in a rude way, he was a very bad taste hat. DO NOT pay for breakfast, for the 150 pesos that it costs you can have a richer breakfast in some inn or restaurant. It's supposed to be a buffet but it's practically scrambled eggs, beans, pasta, a little fruit, coffee and juice. They give you the portion. After this experience I decided not to return, the hotel has potential but its owner is the hatty man, that explains the deplorable situation in which it is. I just read that in those months they committed a murder there in one of the