Find the Cheap Winterswijk Hotels

This is an average hotel. Rooms are average, bathroom is average, cleanliness is average. Room is relatively spacious, but spartan. Location is close to a busy road, but not too noisy… fortunately. Insulation (windows @ balcony) not great, so room pretty cold in winter. Positive was that there is ample parking space, including e-vehicle charging stations. The biggest disappointment was the restaurant. Looks very cosy, menu looks ok, but food was a disaster. Fastfood for 5 times the price of a fastfood restaurant, and not even well cooked. Food thrown on a plate. No eye for detail. Personnel not very receptive for feedback. Too bad. Breakfast buffet was ok. Will I go here again? Sorry Fletcher, but no.

Booked two weeks before the stay via internet. Upon arrival it turned out that ALL facilities (dining room, bar, terrace) were closed to us due to a reservation by a group. Upon checking in I told the employee that I was unpleasantly surprised by this. ”If I had known that, I certainly would not have made a reservation”. The young man indicated that he understood that, he would have ”the boss” come. The lady who then came gave no apology or even understanding for our disappointment. I repeated that if we had known this, we certainly would not have made a reservation. ”Then you should have called us before you made a reservation... you didn't, so... I can't do anything about that.” I indicated that in such a situation I would have expected from a customer-oriented company that not I, but THEY would call, so that I could decide whether or not to cancel the reservation... The lady indicated that she found that a ridiculous demand... (So we strongly differ in opinion about customer focus) The room also had two unpleasant surprises: A number of very large dirty stains in the carpet A completely paintless balcony (many years of overdue maintenance). There is very little left of the quality of Stad Munster. For us this was a very negative experience.

They did a wonderful job with this place. We love the story of this kind of buildings. You still can see some of the old pillars of the old factory, we loved it how they preserved this. The room was very nice, we had a good night sleep. The breakfast was also good and more then enough. If we want to go to this area again we will choose De Kastanjefabriek for sure.