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it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.

Overall experience is very good with a few suggestions for improvement. The room rate is relatively lower. The facilities are new - freshly painted walls, spotless room, newly built restroom, cool aircon, and free parking. The staff are very friendly as well. The hotel location is still near Calle Crisologo and Plaza Burgos, less than 10 minutes walk. There is a tight road going there and after the short bridge, the vicinity becomes residential and dimly lit at night. The hotel seems newly built and still lacks a few necessities in the family room: bidet, shower heater, shower partition/curtain. The wifi signal is strong in the hallways (at room 12) but very weak inside the room. Overall, the hotel has a strong potential to be a perfect alternative to established hotels in Vigan if they can improve further.

Nice and clean hotel,overlooking of bell tower church,only thing is the water from shower is not so strong enough,for a rush shower

We just came back from our visit to Vigan, Ilocos Sur. I thought to write this review before I start to get busy with work and home chores:-) The whole staff starting with Jackie, Jo, and all others there, they made our stay like our true home. They are warm people, attentive to our needs, caring, and respectful. The Hotel kept their place clean and sanitized maintaining the historic cultural appearance of the place. They have warm water for bath and provided us with clean towels, and complete toiletries. Breakfast is included in the daily charge. If you want to ride a ”calesa,” Jo did a good job in finding us a beautiful horse (his name is ”Castanio”), sturdy and strong. Hotel Felicidad provided us with a list of places to see. The Hotel has its own big parking lot that is secured. They, too, have their own transportation that caters to tourists (upon request) to take them to shop around the Calle Crisologo sections. Their wi-fi has a strong signal. Not sure of a business center since we were there for a pleasure visit. It's best to visit the ”Calle Crisologo” in the late afternoon till the evening. The beauty of the historic houses reveals even more their meaning. Try to visit the Bell Tower, do not miss it! I highly recommend Hotel Felicidad to all. Its proximity is best to tourist attractions, restaurants, churches, bakeries, and many more.

The Vegan Plaza Hotel is situated in the best location - at the beginning of Calle Chrisilogo street. It is convenient and easy to get around to any place from here. The kalesa (horse and carriage) and the tricycles are located right in front of the hotel. The fountain is a 7 min walk from here and an 8 min ride to the bus station. The hotel is very clean and well maintained. The staff are friendly and helpful. Anything that you requested was seen to immediately and with a smile. Breakfast was ok, there should be more variety. They provide in room massage which was great. They have 2 restaurants which provides a a variety of local dishes. Bathroom is little small in size, however, the shower was awesome. This is a very good hotel and I would certainly stay here again when I come to Vigan. Wonderful stay.