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They cancelled my booking at night before check in

We booked two different rooms for the 2 nights we stayed (as that was all that was available) - a superior room and a deluxe room (paddy view). The deluxe paddy view room was spectacular and the view is amazing. The bathrooms in each of the rooms are outside so be prepared to encounter a few bugs/spiders. The hotel itself is wonderful, the food at the restaurant is delicious and caters very well for vegetarians! The hotel also offers tours, we took the firefly tour and we absolutely loved it.

nice and good

Great customer service both at front desk and in emails. Every staff we encountered in the resort was friendly. The 2 guides during our private river tour going to the falls were amazing and did a great job. Good selections on breakfast buffet. The price of the room is very reasonable without experiencing below: Room # 36 is next to the public road so you can hear loud motorbikes/tricycles. There was a loud snoring all night. Can’t tell what it was, and we were there for 4 nights. When someone walks on the next door cottage, we can hear the loud noise of the floor movements at night. There was also an unknown creature running on top of the roof at night… I’m guessing a monkey, but we were not brave to go out and investigate. The towels also smelled mold. We asked for new ones but got the same smell. We didn’t bring up the smell because we knew the staff work hard. It also smell mold at the reception area. Overall, good location if your room is far opposite of room 36.

Very beautiful and tranquil location. Room was pretty basic, with one mattress and a wall fan. Could be quite hot during the day but fan does the job pretty well at night. You have to bring your own toiletries ‘cause they don’t provide any but bath towels. Service was really nice, the owner was very friendly and accommodating. Even gave us discounts on some of the river activities. You could also rent a motorcycle which is a must to tour Bohol. Wifi only works at the lobby/dining area, which is fine, cause mobile data works pretty well. Overall, very good stay, very beautiful river which is right in front of your accommodation.

No doubt this is a beautiful location with amazing views. The accomodation also very nice, clean, well appointed, good Wi-Fi, with all rooms with a view. Really nice swimming pool and surrounds to relax. In my opinion there are 4 main features to a memorable stay: 1. The ambiance of your surrounds 2. The comfort of your accomodation 3. The staff friendliness and attention to service 4. Food and other services. There is however one glaring issue that should be noted as missing from our stay- good food. To be honest I do understand the challenges to deliver fresh food all year and staffing issues that also come into play, but that is the establishment challenge to overcome either through smart menus design or innovative cooking (if no chef or staff can’t cook stay out of kitchen). The food we ate was just horrible, overcooked, looking as bad as it tasted with first mouthful . I make no mistake- the owner was very nice, welcoming as were her staff but I do feel sure the lack of attention to food quality and broader offerings will prevent people from coming or returning. I wish you all the very best and trust people will come as we did and enjoy the beautiful space and surrounds.

The place is situated in a quiet spot near chocolate hills. It has a homey vibe. Casa Aguelo is a pretty decent accommodation with a friendly staff but the in house food is overpriced at 60 pesos per cup of rice and 280 pesos for 4 small cubes of pork with random vegetables for ”sinigang” . From Dao terminal, you need to ride a bus to Carmen and get off at chocolate hills complex , then ride a tricycle to Casa Aguelo. The travel time is approximately 3 hrs from the airport , with limited transportation , we had to book another hotel near the airport ( panglao) as we happen to have an early flight. I rate this overall at 3 because there's nothing special about the place and despite being in the middle of the coconut trees, it has overpriced ”food” with no official menu.