The hotel is quite old, but with an atmosphere. Pleasant staff. There is a swimming pool and jacuzzi, in front of the hotel there are wonderful sunset views. The rooms are spacious but the beds are a little sagging - one was tolerable and the other quite uncomfortable. Of the minuses-poor soundproofing and noisy maids in the morning. The breakfast is decent - nothing fancy, but the choice is large and the food is tasty. Directly under the hotel there is a police station and on Saturday evening they stopped all the cars in a row - they checked for alcohol or drugs.
Overall, I did enjoy my stay here and I would return. The staff was exceptional and really bent over backwards with a smile to ensure you were happy. The spa was lovely and I enjoyed having private hot springs as part of the hotel experience. The hot springs are 24 hours, so that can’t be beat. I also appreciated they let you do two nights (other places wanted three night minimums) so I could split my time on the island. The breakfast was a nice spread. They actually provided champagne with the drinks, which is more generous than other hotels. I did a dinner with them too that was good. The rooms themselves were modern and clean. My negatives were that it’s off a busy- ish road and, while I grabbed one of the last rooms, I didn’t appreciate that there would be rooms looking into a parking lot in what I was expecting to be a very serene/remote spot. I’d pay extra for a better view/side when booking. A couple notes: I was surprised that this small town is not very pedestrian friendly. There are very narrow sidewalks and a couple roads where drivers are whizzing by. The town needs more crosswalks and speed bumps. You’re better off with a car here. I was also told that if you tip on the receipt, the money goes to the hotel, which I’m hoping they disseminate, but not directly to the person helping you. I’d have some cash for tips … That said, no one ever appeared like they expected tips.
The hotel is located near a botanical garden. Thermal pool, 2 open jacuzzis and an indoor SPA creates a wonderful atmosphere. The ladies who clean the room deserve the highest rating as it is tough to keep everything perfect while the guests are using the thermal pools with iron (volcanic spring) water. Nice breakfast and terrace.
Outstanding
92 reviews
4.7/5
Price from
CAD 168
per night
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Excellent
15 reviews
4.4/5
Price from
CAD 3,466
per night
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4.4/5
Excellent9 review
Price per night from: CAD 62
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