The service of individual lobby staff needs to be improved. The cleaning service of the room will not respond to the customer's needs in a timely manner, which affects the guests' schedule. Therefore, the service quality needs to be further improved.
First, the good: The staff we encountered were welcoming and helpful at every turn -- check-in, check-out, breakfast, and housekeeping. The bed was comfortable and we slept well. The AC controls worked very well. The hotel, located off the main road, is quiet. And the smart-TV feature was a nice surprise (meaning we could tap into our own Netflix and Prime Video accounts at night.) The bad: The bathroom is a disaster waiting to happen -- the tub floor is exceptionally slippery and there's absolutely nothing to grab onto for balance, creating a very unsafe situation. The unusual exterior-facing layout of the multi-building compound felt much less safe than a conventional self-contained high-rise hotel -- break-ins could easily happen without anyone seeing and, even though the weather was pleasant, we did not feel safe opening the windows at night. Parking (for a $15/daily fee that we were not prepared for) is difficult to find -- one night, we were lucky to get the very last spot on the entire property. Lastly, although the breakfast was adequate, it was also annoying because the hotel's sound system was competing with audio from two televisions, a cacophony of sounds that was anything but pleasant. (One morning, when I brought this to the front desk's attn, they turned off one of the TVs, but the next morning, it was back on.) Who wants to hear sound from three sources at once?
Very Good
83 reviews
4.2/5
Price from
CAD 258
per night
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The room was clean and hygienic, and the breakfast was good. There are many commercial buildings around, and it is convenient to travel. There is a dedicated parking lot. The air conditioner is loud, so I had to turn it off at night. You can meet Chinese people everywhere in this area, and there are many Chinese restaurants.
This hotel was soo beautiful from the outside in. The rooms were really plush and art deco. Wish I could have stayed longer because I really loved the rooms. The bathroom, omg was out of this world along with the fabulous body care products. And the water is so soft in LA, we thought it was the soap. The price point was reasonable as well. We didn't try the restaurant this time, didn't really see anything on the menu that stiffs or to us.
No breakfast, the motel is very convenient, there is a large parking lot opposite, you need to go upstairs to live on the second floor, if you have luggage, you must go upstairs, simple and comfortable, but no coffee machine
The hotel is in a good location and is quite safe. The elevator is slow, the facilities are old, and the soundproofing is not good. People come and go in the corridor and talk loudly, which is very noisy. The breakfast is not very good, there are not many varieties, all disposable items, very simple fast food style, the place is small, and there are many people eating. Coffee is available 24 hours a day, which is good. After all, it is just a two-star hotel, slightly better than a motel.
The environment is nice and tidy. There are too few things in the kitchen, so I have to go to the front desk for everything. In addition, breakfast is very simple and there is no milk. Just put something at the lobby door.
The price is a big advantage. The hotel can provide kitchen supplies. There is no room cleaning service during the stay. There are many Chinese nearby. There is a large Chinese supermarket within a 5-minute drive, which is generally good.
Extended another night at the hotel via third party agent and originally need to check out but the front desk made an exception and combined my two bookings into one. Excellent service ! Very thoughtful.
Also very scenic view from the hotel
Very Good
62 reviews
4.2/5
Price from
CAD 229
per night
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