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The rooms were nice and clean. They did NOT smell of smoke. The staff was very friendly. Housekeeping was great. The price is great. The parking lot is well lit and clean. We will definitely stay here again.

Marianne at the front desk treated me and my family with the utmost respect. She came through with everything we asked for. She is blessed with a great gift. She should be highly recommended for any award from the corporate level. Marianne 💯💕

The hotel looks nice. At first glance. All of the rooms are double king which was very nice for my family. But this was misleading at best. We arrived to find out the pool and hot tub. We're out of order. And looking at the Google reviews this happens a lot. One of the only reasons we selected this specific hotel was for the indoor pool, so we were a little disappointed. When you arrive you will have to sign a waiver. Basically saying that you will be charged $250 or more if your children are loud if they are walking anywhere on supervised, or if you have an owner of cigarettes on your person. When you go to your double king room with four guests (because they have you list your number of guests on the waiver they make you sign) You will find two towels and two washcloths. If the hotel reviews these comments, it would be optimal to provide your guests with mortals when they indicate the number of people staying in a room. The shower head was literally the worst. It was a very old model plain shower head with very little water pressure. Aside from that the staff were fine. The breakfast attendant was amazing and we started off our day nicely despite the pancake maker being out of order (another disappointment for the kids). We had a half gallon of opened milk in the fridge from a prior guest, yuck. And this hotel is very close to the highway so it is loud in the parking lot as well as in the rooms.

I have been here for about 3 months now and I have had no problems at all in this hotel.the room is clean it's very quiet even during black expo it was sold out and very quiet.they keep out all the bad people.i would definitely recommend it to you

My rental truck broke down and I needed a place to stay, I came across this location and had been a very stress free and relaxing visit. Kalie and Jodie have been very exceptional and very professional staff, always have a smile!!! Very helpful when my truck keeps getting delayed in the shop and making sure I still have a room to stay in. I will definitely stay here again and highly recommend it. Rooms are clean, smell fresh, non smoked in. Another bonus is Walmart is within walking distance, and several places to eat within walking distance. The standard kind room didn’t have a fridge or microwave, but the upgraded king has them. This is also a pretty quiet location. Thank you Jodie and Kalie for making my stay a pleasant one!!!

I rec'd exactly what I requested : 2nd floor quiet room. Teresa the manager was most excellent in looking after my requests and very hospitable There was a slight hiccup with slightly loud TV next door - Bill & Edward moved me with no hesitation whatsoever. I still can not believe how quick and easy it was to get downtown from the hotel :) Breakfast was excellent : Edward had everything ready well before 6 am - very nice !

I wouldn't blame anyone for not trusting my review. I don't trust most of the really bad ones involving budget motels. People lie like crazy. Or they are expecting the Ritz at a budget price. Then I stay there and don't even recognize the place from the reviews. I will be as factual as possible about this place. I'll start with checkin. The clerk had all the personality of a log. Her accent was so thick that I needed her to repeat everything. That's fine if most of your customers are from the same area. In this case, I doubt most of her customers are from Asia. She also got irritated any time I asked a question. Some were so basic that she should have answered them without asking like where is my room and where should I park. The room had a microwave, television, and refrigerator. I wish it had occurred to someone that Indianapolis gets cold in winter and a some heat turned on would have been nice. The biggest negative is the bathroom. The shower head could not be turned off whether or not I wanted a shower. I wonder what was the last time anyone ran a snake through the tub drain and bathroom sink, so that they could actually drain? The tiles were brown and cracked around the edges. The sides of the tub looked like had been cleaned with coffee grounds. The carpeting was pretty stained and frayed. My advice to the owners is that if you cannot afford to remodel and replace, sell it. The best thins I can say are the location near I-65 and it's right near a number of eating g places. I'm not saying don't stay here. But don't overpay. If you can afford more, go elsewhere. It's good enough on a tight budget. By the way, as I write this, lights are tur ING themselves off. Timers?

the hotel was clean and comfortable, but the breakfast was extremely disappointing. When we book rooms, we usually pick a hotel that offers a continental breakfast. Previous reviews were good so I booked this hotel for our weekend away without the kids. We were very disappointed in the hot breakfast as it was primarily cold. the eggs were not edible and the sausage burnt and cold. If you enjoy a good breakfast, this is not your place.

I have always recommended this hotel to everyone just because of the staff has the most amazing customer service until and I had the opportunity to speak with a general manager who is very very unprofessional but to top it all off the head housekeeper Roberto thought it was unacceptable to talk to me like I was beneath him I was trying to get into the side door to retrieve the rest of my belongings to check out he literally said to me and these are his words per Betim for me to shut the **** up or he would call the police on me who talks to someone like that I have given this Holiday Inn so much money I’ll offer the employees when I go out to buy them dinner I just I’m very respectful and for someone to talk to me like that that is so so unacceptable but if that’s the kind of people they want representing their establishment well then obvious they don’t value their customers. I will say one last thing he would not come outside and talk to me like that he hides behind the building the company so he thinks he can talk to people however he wants to and it’s acceptable when he could’ve stepped outside those doors and talk to me like that … and I am happy to give my name it is Michelle Thompson and I wouldn’t stay there ever again!!