Find the Cheap Brandon Hotels

Stayed here for 4 nights. Excellent staff; everyone was very pleasant and professional. Had a problem with our room lock so had to move to another room. Toilets are way too low (unless you are very short). Why would a hotel renovate and not update to high toilets? Water pressure was low. Nice feature was the shampoo, conditioner & gel attached to wall. No maid service unless requested ( did not realize this as not told when checked in) only a sign posted. Room very clean and updated. Free breakfast good but ran out of bacon both days that we ate there. Parking fine and always managed to find a space.

I have been staying at the extended stay in brandon since last October Leslie was the one who checked me in , explained everything that I had to know since I have been here almost a year . She has assisted me whenever I needed to know something or needed anything . She is a excellent asset to the company ......

Due to the special period, the first time I stayed at this hotel, the overall is good, the hotel is good, but there is a smell of ”pet” in the room. Unfortunately, the shampoo and body soap in the room have reached the bottom of the bottle. The conditioner has an empty bottle. We couldn't meet the normal bathing use of these. Hotel location is good, hotel lobby, room layout is in place, the overall look is a bit old, hotel breakfast is OK, continental breakfast, the hotel website indicates that you can check in at 3:00 pm every day, but we arrived at the hotel at 3:30, the front desk told us that the computer was slow, Asked us to wait a little longer. At this time, I saw many customers coming in from outside the hotel to the front desk. The customer service quickly checked in. We waited until more than four o'clock in the afternoon. Some were anxious. I asked the front desk customer service again. The customer service said that I would wait a while and I had already responded to the manager. It was about 4:15. The front desk customer service checked in for us. Due to our special circumstances, the front desk asked the customer service if we could delay our check-out until 1:00 when we checked in the room late today. The front desk customer service replied that we could not have to check out at 12:00. Very helpless, Unsatisfactory hotel terms specifically bind guests staying, do not constrain the management level of the hotel, home away from home is the service tenet of the hotel! I hope that the hotel will improve the awareness of customer service for the stay!

I stay here while I was in town for a wedding. Nick at the front desk is extremely friendly and accommodating. Chad was extremely helpful too! The hotel wowed me as soon as I walked in. I did everything through mobile so I missed out on the happy hour special they were running. Once Gina at the bar explained it to us and we spoke to Nick & his manager they were able to give us the card we needed for happy hour. Overall it was a great experience that I had there. As a travel agent, I definitely will recommend it to my clients and will stay there again myself.

The hotel was nice however I did have some problem with noise which was not really addressed I did it myself. There was a dog barking in the room above me which went on for 2.5 hours. The night desk person did the bare minimum to see what the matter was. Whether someone was hurt or just being selfish by awakening two floors of people. She wouldn't have known because all she did was make a phone call. Now as for the room, it was very nice and clean however housekeeping didn't do anything much. My bed was made, and my recyclables removed and towels. Although my bathroom was or the other room were not dirty, I know there wasn't any cleaning because I saw the same spots (bathroom) that were there before I left the room. I was there for 7 days. I know there is less cleaning due to Covid but once in 7 days? Now I arrived on a Saturday. Wednesday, my housekeeping person apparently made entry and made my bed. She knocks on the door on Thursday She saw I was in the room. I said I'm leaving soon. I left ten minutes later, and she saw me because she was next to my room lol. I came back hours later and nothing was done. So, what was the purpose of knocking in the first place. Now I know this review sound very negative. The place is really nice and roomy they just need to tighten up on staff a bit

Last week I was booking a room in Brandon Fla. I mistakenly booked for the the 6th when my arrival was the 5th. When I arrived at the hotel on the 5th I was greeted with friendliness and smiles by the two front desk employees. I told them my name and that I had a reservation. They found it but for the next night. I told them I screwed up. Diana ,one of the two front desk employees took over and offered to assist me. She was amazing friendly and patient as I explained my mistake. It was Strawberry Festival time and available hotel rooms were hard to find. She explained that the night I booked was less because it was not as high demand as the night I showed up. She did find a room luckily and was able to get the price close to what I was going to pay. She also was able to cancel my reservation for the next night even though it was past the cancelation time. She really saved the day and did it with a smile, understanding and compassion. I really appreciated how she handle my situation.

The expectations of hotels in the United States should not be too big, the hardware facilities are poorly maintained, and the old and damaged are the norm. Breakfast is also very simple, and the ingredients are the most ordinary and cheap.