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After being unhappy at another chain location, I switched from my usual brand and joined Radisson Rewards for this booking, with a great rate. Arrived here from ROCHESTER International Airport by LYFT ride, not knowing how long I would be staying, or what to expect, and I was pleasantly surprised. Located in a nice area, on busy Route 31, Monroe Ave , East of the city, but still close to all major attractions, like GeorgeEastman House, Memorial Art Gallery, Highland Park, Rochester Museum and Science Center, by car, also on city bus routes. My comfy accessible room is roomy and restful, with a King bed and roll-in shower, many safety bars in bathroom. There is a window unit for climate control , Microwave and fridge in my room, and a 40 inch flat screen TV that has a sharp picture with premium channels. Room and lobby WIFI works well., except with my Apple phone. Cozy family reading area with adult and children's books and a single computer/printer business center in lobby. I was happy to find a small coin operated laundromat and a tiny gym, with two machines. Amenities include a very good hot and cold breakfast served in lobby, with 24/7 refreshment and coffee/tea bar. Spunkmeyer cookies at desk, a small convenience store for essentials, including frozen entrees. Smoke free premises, however there is an outside seating area, with wooden Adirondack chairs and a fire pit for smokers. Four Electric car charging stations make this a great location for modern savvy travelers who care about the environment. Coffee-Tea stations in room and lobby were well stocked. The diverse cheerful and helpful staff keep all common areas very clean; all of them are very helpful and accommodating . I enjoyed conversing with International guest clientele in several languages, including Japanese tourists. With rewards member rates, its a great deal and price point. Ethnic restaurants and shopping nearby, including Pittsford Plaza and Eastview Mall . I recommend this hotel to all traveler friends in this area, and beyond, including my 50,000. travel chat buddies on Facebook, Yelp, and TripAdvisor, without hesitation. Note : BOOK well in advance; it's a popular spot. They are sold out for this weekend, and the entire LPGA tour coming up soon,

It is very close to the airport, and it costs more than ten dollars to take a taxi. Fully equipped with laundry room, swimming pool, gym. It is also convenient to eat nearby. Very close to the University of Rochester.

When I encountered a fire, I opened the door and stood in the corridor for a while. The staff ran around, but no one told me to evacuate. So I didn't have to go out. The fire kept going. I opened the curtains and looked out. The staff who had evacuated to the open space saw me and gestured to let me go outdoors, when the fire trucks came. They did not effectively organize, supervise, and check the evacuation of guests, but the fire was not serious. On the last day, the house keeping took us away from the cups with the toothbrushes. It should be obvious that it is not rubbish, because there are toothbrush and toothpaste inside, as well as dental floss and interdental brush. And, there was no problem with the release of the previous few days. strange. The attitude of the individual waiters at the front desk was cold. Others are acceptable.

The hotel service is very good, the equipment is very new, and it feels safer than the other hotels in this time. The room is large, comfortable, and the location is good. It's not too far away if you drive.

The hotel service attitude is very good, the hotel environment is very clean, the breakfast buffet is delicious, the transportation is also very convenient, and it is located next to the University of Rochester, which is convenient for short-term transition.

The room was a king suite which was quite spacious with a fluffy pillow and comfortable bed. Upon check in, the friendly woman told us breakfast is served behind you in Char and gave us the hours. I'm not much of a breakfast eater but figured I'd grab a yogurt and muffin before hitting the road. There was a buffet with breads, yogurt, fruit, and eggs, bacon, and sausage, but I don't eat much at breakfast. My husband grabbed some mediocre eggs and a few slices of bacon. I asked if there was coffee and it was brought out promptly. We were surprised when a bill for 47.00 came. Perhaps partially my fault for not remembering that it was not included, but I also think the woman at check out should say, You can purchase breakfast at the restaurant located by the fireplace. That's a hefty price for a yogurt and muffin. Someone said they make pancakes and custom eggs and omelets. That was never indicated to us at all so I'm not sure if that is true. Anyway, I've learned a lesson. I would stay here again but probably walk somewhere down the road for breakfast. Live and learn!

I am a student it was my first trip to Rochester to join the university of Rochester i stayed only 1 night the hotel was good like a 3 star hotel it was clean the breakfast was good the overall experience was good i am satisfied

The room is clean, the staff is friendly, the breakfast is a bit simple, there are only a few food options, close to the strong museum, 1 minute walk, the parking lot can be used directly at the museum, I will come again.