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*We recently stayed here for 10 days. Once we checked in we waited nearly half an hour for a luggage cart. We were the only people in the lobby that entire time. I inquired with the manager, who was at the front desk, and she offered to bring in our luggage for us and stated that other guests were using the luggage carts. There was a cart in the hallway being used by a maintenance man and after a half hour I asked if we could use that one, since it had sat unattended during our entire wait. First red flag. *They charge $10 per day for parking. The parking fee was a surprise to us on check-in, as it wasn't clear when we booked online. The location is along a freeway, which we heard clearly 24/7 from our room overlooking the freeway. The hotel is located at the edge of new development, next to an undeveloped field and a huge apartment complex. The closest thing in walking distance is a Maverick service station about a mile away. This is the first ever suburban lodging in which we have stayed where they charged us for parking. Second red flag. And third and fourth. *The walls and carpet in the hallways have stains on them. The interior of the elevator was dirty, throughout our stay litter in the common areas was common. The workout room was relatively clean. The pool had litter around it every day we were there. *Our room also had stains on the walls and furniture. We debated about whether there had been a paintball fight in the room due to the neon green paint or a murder due to the dark smeared smudges high on the wall above the kitchen area. The carpet in our room was stained. *On one of the days of our 10 day stay we requested housekeeping, specifically asking for clean linens. Their policy clearly states that housekeeping is available upon request. When we returned in the evening the room was still dirty and they had made up the bed with the dirty sheets on it. A call to the front desk resulted in an offer to bring up clean sheets for us that I could put on the bed. Lame. I said I had hoped that the housekeepers would do that, which is why we had requested the service the day before. Honestly, for the amount of money we paid per night being told to change our own sheets was a bit much. Was told the manager of housekeeping would be up immediately and we should step out of the room for 20 minutes. Apparently ”immediately” means different things to different people. After waiting in the hall the housekeeping manager showed up, surly and unhappy. Unpleasant encounter. Housekeeping staff in generally seems to be short staffed and poorly trained. *Internet. Well, don't rely on having it. Both my partner and myself experienced technical difficulties every single time we tried to connect to the internet, On the occasions when we were successful, the internet was painfully slow. Our one attempt at a video call was cut off multiple times before we gave up. *Noisy. We were able to hear the kids running up and down the hallways both on our floor and the f

Very dirty, smells badly and the free breakfast is junk. I am not the type of person who complains normally…but wanted to warn others. We checked in and charged $100.00 deposit before I left the desk. Now I am told it takes 4 days to refund. Okay… not a huge deal. However, a none smoking hotel, shouldn’t that also mean no *********, but the smell was all over. The carpets are so bad we never walked barefooted. The walls had stains and damage. No pool/hot tub. The bathroom was so gross we wore water shoes while bathing. Unfortunately, we were there for a softball tournament and all close hotels were full. The free breakfast is held in a small dark break room with very limited seating. The horrible coffee, powder creamer, cereal, yogurt and mini waffles (one maker) that’s it. Overall, minus the yelling in the parking lot, it was quite. The mini refrigerator was also dirty and the mini microwave was as well. The hairdryer was broke - plug was missing. Giving this place anything above a 1 would be a major stretch. The whole place, other than the lobby, needs a remodel.

This hotel looks small and humble from the parking lot, but don’t judge the book by its cover! Rooms and interior appeared to be recently remodeled and were spotlessly clean. Like, clean enough to perform surgery! Front desk staff was incredibly friendly and made me feel welcome the second I walked in the door to check in. I had a great stay and would absolutely stay here again! Don’t be scared away by the small size and limited curb appeal, this hotel is a well run gem!

Family of four. Two small kids. This hotel had all the problems you fear. 1) TV didn’t work and wasn’t even plugged in, once plugged in it wouldn’t connect to the cable that was plugged in for Comcast. So the TV was dead for our whole stay. 2) The fridge was too cold, with no knob to turn it. My soda froze and then exploded in the fridge. 3) Breakfast (Covid) was supposed to be a microwave jimmy dean style sandwich, a muffin, a granola bar, and a juice. Our first morning they didn’t give us all the food. I was trying to check since they only gave us three bags and the staff was glaring at me for being skeptical, and then we were two sandwiches short. Are my kids not supposed to eat? 4) I know microwaves are not awesome at heating things well; but our microwave was particularly terrible. The frozen sandwiches (which we only got two of) would not heat through. Even when the cheese was boiling on one half, the patty was still frozen. 5) All the power cords were strewn between the table and cabinet and exposed, which makes for a fun playground for children. 6) Bathroom door was in disrepair. I don’t have photos of that, but it was chipping and peeling. 7) The staff was not particularly helpful. When While none of these problems warranted bringing it up to the front desk, they sure added up. Please pay a few dollars more and try somewhere else. We stay at choice hotels often, and we don’t expect the Hilton, but we do think things in the room should actually work. Beds were fine and normal, and the towels were fine. Enjoyed the full size vanity mirror and lights.

I was looking forward to staying with with the hotel. Being a manager at the Fairfield Inn and Suites in Washington State. I was excited to check-in being on the road all day. I checked in and I wasn't greeted at all and being a loyalty member of the rewards program. That honestly hurt. The lady at the front desk didn't really have a clue what she was doing? All she did was give the room keys and didn't tell me where my rooms were located, didn't tell me what time breakfast is. She wasn't helpful. When I got to the room there was urine on the toilet I immediately let front desk know they moved me to a different room. I am sorry to say but I felt really bummed. When I went to the room my excitement went away. I would give it a 3 star because breakfast attendant was helpful she greeted me the morning of and the front desk ladies in the front. I would love to come back again hopefully this time it will be better. Thank you

Rooms, bathrooms, etc. Spacious and clean. The overall hotel feels neat as if it has been recently remodeled. Friendly staff. It is about 25 minutes away from Salt Lake City.

Pros: I have stayed at this hotel many times over the last few years.value is great Staff is very friendly and helpful, location is also great for shopping and has about everything you could need within a few miles. Onto the cons: Hot tub used to be 24 hours so I was disappointed when I went down and it was closed at 11pm. Room had an mild unpleasant odor upon arriving and took a little while to cool down. King suite I stayed in was clean but not as clean as it could be under and behind furniture. Also it didn’t have any silverware, plates, bowls just a few paper cups and napkins. Not recommended for extended stay atleast in accessible king suite.

Hotel location is good, transportation is convenient, there is parking.