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I made an appointment with a friend and booked at this hotel by chance. The room is very large and very square. It has all the necessary facilities and is very clean. The bed is very comfortable, but the bedside table is too small. The hotel will remind you to check out before 12 o'clock. I liked it overall, I ordered it again

#positive #I was happy with the Cleanliness of the Floors, Wall Cleanliness; #negative #I was disappointed with the Quantity of Amenities; The air conditioning is too bad, it's so loud that I can't sleep at all. There are no windows to open. I almost had a heart attack because of the stuffiness. I won't stay here again next time.

Breakfast is not a buffet. If the English is not good, it will be inconvenient. A three-person meal will be ordered. As a result, the agent only gave a two-person meal. It was an unexpected surprise.

I stay at the AC a few times a month and Brianna always makes check in a breeze. She is always eager to help to make my stays the best experience! I come in late at night , being in hospitality myself I know that night shifts are sometimes trying but she is always professional and welcoming! Thank you Brianna!

This property is generally clean and well kept, Staff are friendly and rooms of course are clean and spacious. I did have a few issues during my stay. My TV in the room was not connected to any cable and could not watch TV.. Bed and pillows were comfortable. Morning breakfast was decent ( pretty much like every other chain) There was a horrible smell when you walked into the property between the two sets of doors leading into the property. Pool and jacuzzi were heated well and clean. Pricing changed during my stay which I can't stand, but such is the industry.... All in all, a decent property. Would I stay here again?.....Maybe

We had to come to this region for a medical procedure and my young family member needs to fast for 36 hours. So to keep his mind off it we picked this hotel due to its pool and our Marriott points. Oh my gosh! That pool is PERFECT. The hot tub was perfect. After a day of unusually 107 temps it was an excellent remedy. The staff checking in was very nice too. I was upset and scared by a change to the rules that made it harder for me to use my husbands marriott card to check in without him. But the front clerk was patient and explained the new rules. It isn’t fair of marriott to make strict rules changes and not inform travelers so that the staff has to bear the anxiety of someone afraid they will have to go back out in the 107 heat until their spouse arrives. Since I was traveling with a family member preparing for a medical procedure I didn’t want him to risk weakening himself by being out in the heat. She was very kind about it but really Marriott you should think about the impact of your rules. If you have jerky people who don’t want spouses to be able to use their points (I would be happy to show my license to prove I have same address and last name and know the Marriott login because my loving husband shared it ) then give them a choice. They can say it’s okay for spouse to check in without them or say it isn’t if they have a stalker ex. I get it. But don’t penalize happy marriages because divorce happens. Simply give people an option to indicate their comfort level with letting spouse in . Thanks ! It is close to freeway and a bit of traffic noise but the kind staff and sumptuous clear pool make it worth it.

We checked in to this property via the Hilton App and selected a digital key. When we got to the hotel the digital key had not arrived so we had to go to the front desk. The lady there told us their system was down and we had to undergo the full check in process again, rather a waste of time. We were allocated a nice room on the 4th floor, pool facing and away from the noise of the Freeway. The hotel's highest floor, the 5th, for some reason is entirely shut off. Car parking is free. The property is now somewhat dated and will have difficulty competing with the two new Marriott Hotels situated just a block away. However, with a clean, quiet room we were happy with our stay.

Yes the building is state of the art, yes the amenities are luxurious but it's the people who make this hotel EXCEPTIONAL. Doshia and Arlet are the managers I believe and they are incredibly warm, compassionate, and proactive in making sure my stay was exceptional. They are solution oriented and went above and beyond to ensure a comfortable stay. I can't say enough about their professionalism and how they make this hotel a place to remember. I'll for sure be back during my work trips to the Bay Area! Thanks Doshia and Arlet! You are both so appreciated!