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Honestly, I would only stay here again if attending an on-site event. The conference area, bar, and lobby are updated and nice, but the rooms could really use a major update (in fact, we stayed for an event a few years ago and rooms needed updating then). Our room was quite large, with sofa and sitting area, as well as a giant closet, so the space is set up well. It's just old - carpets were torn, paint scraped off walls, and I had to lift the wall air conditioner back into place; luckily it still worked (our friends' room did not), even though it was noisy. Bathrooms could use a redo as well - just very worn out, peeling wallpaper, and our sink faucets spun and leaked when we tried to turn the water on and off. And beware of the smaller elevators - my hand got stuck in one and the door wouldn't reopen until I hit the call button.

The hotel is simple and casual in style, and the rooms are clean and simple. It was my first time in Boston. The hotel is located in the western suburbs of Boston, 30 minutes away from the airport, with beautiful scenery along the way.

The hotel is strategically located, opposite naitick mail, there is Macy's Department Store, there is food court on the second floor, there is Chilefang and pizza, there is a supermarket Aldi not far away, I am very convenient to buy fruit, and the elevated road to Boston is also very close.

I booked this hotel for a friend. I took my children to see the school and stayed in this hotel. The facilities are very good, and the attitude is also very good. Check-in went smoothly. The security deposit for this hotel is paid every day, which is a bit unexpected.

Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.

Friendly and easy check-in. Room was clean with comfortable beds. The best part was the breakfast! We usually book hotels that offer free breakfast in the morning because it's just so much easier with kids. But most hotels have small and over crowded dining rooms. Not this place - the breakfast room was large with lots of space between tables. The food stations were also well laid out. We were just there for one night but Hampton Inn Boston-Natick was a lovely stop over on our vacation.

Angye is one of those people you instinctively know will treat you well. She's smart, personable and knows her job really well. She helped me again tonight when I needed to extended my stay for two more days. Push a button here, pull a lever there and voila! I'm here through Monday morning. The world needs more Angyes. Red Roof needs more Angyes. Can someone get on that please?