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Stayed for the second time and loved home2. I have lived in Cranberry Town before. There are facilities for family suites, bringing back meals from Chinese restaurants in town, refrigerators, microwave ovens, and utensils, very convenient. Also close to Jiahui Supermarket. Breakfast is standard American and it's better than clean.

The hotel and the surrounding area is very nice. There are tons of restaurants and shopping. However, I am basing this review on the way I was treated by Chris, a female employee, and the general manager. I was traveling for business and I booked a room using my state government rate. I was continuously told that the Marriott does not honor the state government only federal/military. Yet, I booked the reservation on their site using the state government option. I’d also stayed at a Marriott a few miles away from this location a week ago on business with no problems using the state rate. I travel often, but this time I was interrogated by Chris and his female coworker about my eligibility. Despite the fact that I showed them my state government Id, they still went into the system and changed my rate to the standard rate, which was significantly more. The general manager was non responsive to the matter. I am very disappointed in my experience and I will take this up with Marriott corporate.

The room is a bit old but the environment is good. It is good to have a friend chat in the lobby. 👍🏼

While this isn't technically a 5 star hotel, the service we received for the price we paid makes this an excellent property. The check in was seamless as was check out. The free breakfast was ample and filling and the room was clean. We had our dog with us and the staff were friendly and welcoming of him. The area surrounding the hotel is good for walking the dog, too. While this was not a full service hotel, we would definitely stay here in the future as we have family in the area and this is convenient, clean, and reasonably priced.

The room was clean and comfortable. Shampoo needs to be left in bathroom every time before I step in so I don't have to leave a not begging for some. The TV is a little weird since there is not guide button on the remote.

I rate the experience 0. Our bathroom wasn’t clean at checkin but it was like 1:30a so I didn’t complain. They did allow us a noon checkout. The front desk lady was harassing me watching me get dressed. The manager is a smile in your face and move behind your back type. My daughter left her SCHOOL iPad in the room. Manager comes to me while I’m packing my trunk and says he found it and it’s at the desk. At that moment he could have said I owe money but he didn’t! I go to the desk they say they won’t give me my daughters iPad without paying $21 I somehow owe for a movie! They billed me at 2:09a for what they’re now saying is a movie! At 2a NOBODY had turned on the tv! At 11a my son turned on the tv but not at 2a. And if he purchased a movie at 11a it was an accident. The manager said supposedly 22mins of the movie was watched 😵 so he can’t work anything out. How was I charged at 2a for a movie that hadn’t yet been ordered???? Nope lies. I go to the manager to resolve the issue. He’s stating I have to pay the $21 to get the iPad or he can mail the iPad back to the district and take me to the court of common pleas for the measly $21! Then he goes on speaking racist slander! Harassed, and blackmailed is unprofessional. This is the LOWEST service I have ever received and I’ve been living in hotels 2 years! Guest relations takes their time resolving issues. Another one if their properties owe me $20 which could have easily paid this property. But nope no customer resolution there. I won’t be staying at a another RedRoof brand hotel ever again. It’s atrocious how these properties are handled! My daughters education is at risk (she risks falling behind in class work over $21 for a movie I didn’t order! So he told guest relations he’s going to mail it back to the school district 🤔. Which means I didn’t owe nothing! He just wanted to harass me! I’ll be taking legal actions. Chose the wrong one. And I won’t ever be coming back to this hotel. I suggest if you’re black to stay out of here. They’ll just harass you and make you feel uncomfortable. Thanks for mailing the iPad back we appreciate you. Means we can get an upgrade 😉