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1. On 5/28/2022, I arrived to the hotel at 3pm which I was scheduled for my room to be ready. 2. I was told that my mother in law room was ready but mine was not, I was informed by the front desk that I would have to wait an hour before the room was ready, and she would call me. I then asked for the manager who was beside her if they do anything for long term customers, he informed that he would email the manager group to see if it was anything that they could do for me as of today 6/5/2022 I haven't received a call, text nor email about this. I left the hotel to get food after speaking with Tony the manager at the time. The front desk person called me at 6:49pm to inform me that my room was ready now after waiting 3 hours and 49 minutes. 2. After returning to the room, I was quite disappointed that I couldn't use my daily $30 credits the first day because I returned after 9pm and I was informed by the front desk person that I couldn't get any water or snacks from the snack room. I have never experienced customer services like this at a Hilton before. 3. When my family and I entered the room there was toothpaste on the glasses in the bathroom, terrible wear on the toilet seat both of which I have photos of. 4. After getting settled into the room and trying to make the best of the time that was wasted, the next morning my wife went down to ask for additional towels and was told we don't have any more towels because housekeeping didn't leave any more. So, I had to leave the hotel again and purchase additional towels for my family to use and shower with. I felt as it I paid $20 for my entire stay instead of $500 plus dollars for 2 days. This was the worse experience and I didn't even get an apology, it was as if I needed to just deal with it and shut it. Can someone please help me with this and make it right, that's all I ask.

This Marriott is very comfortable / all I have come to expect, but this morning my mention is about a wonderful breakfast with truly excellent service by our girl Lesly. Lesly was very attentive with a smile without being too much - and my wife and I were so happy with Lesly, coupled with our very good breakfast, I was inspired to write this review. The buffet features fresh fruit, fresh omelette on offer (included in the buffet), scrambled eggs with both bacon n sausage (and more), all of the highest taste n quality. Especially if you’re on business, it’s all the breakfast you could want to start the day, and it’s very reasonably priced.

It is close to Disneyland, and many people who go to Disneyland stay here. There is a small commercial area next to it, and it is very convenient for restaurants and supermarkets. The hotel is relatively old, and the rooms and facilities are relatively old. The room is large and the space is great.

The price is good, the Indian service is acceptable. There are a full range of hotels around the hotel, large supermarkets and many other businesses, a variety of restaurants to choose from. Easy to live. Recommended!

Location is convenient just off the 91 freeway and Harbor Blvd. The place is always clean and well-kept, with plenty of free parking available (with pass displayed on dashboard). Our flight was moved up by the airline, so we arrived a couple of hours before the posted 3:00 check-in time. The guy at the desk went to go check if the room was ready and since it was, checked us in quickly, and all the while seemed genuine happy to do so. Everyone of the staff we've encountered in our 3 days here have been not just polite, but downright friendly. They have all been masked as well. The room is clean, the bed and sofa are both comfortable, there is lots of counter space in the bathroom, and they have signs posted in all the public spaces regarding their cleaning practices as well as other small touches that help you realize that guest safety is a priority here. A Keurig coffee maker in the room puts out a good up of coffee, but the real thing is available 24/7 in the lobby. Breakfast includes hot eggs, omelets, sausage, bacon, fresh made pancakes, and all manner of fruits, muffins, and cereals. Very nicely done. The room rate is very reasonable at a total cost of $400 for the 3 nights- all taxes and such included in that price. All manner of food places, as well as anything you'd need in the way of shopping, is conveniently nearby. We come here annually to visit family, and we wouldn't think of staying anywhere else.

I was pleasantly surprised with how nice the remodeled room was. It was like stepping into a new room. This place was an excellent choice especially for value. It was just under $100/night. My only suggestion is the mattress was very firm/too hard. All other aspects were excellent and I’d definitely recommend this place overall.

The staff was very friendly. The room was clean. Parking was free. There is free coffee in the room to brew and free coffee and hot chocolate in the lobby every morning. We requested a refrigerator for slightly more money. We stayed on the 4th floor to minimize sound( good choice).We had a 15 min walk to Disneyland from room to gate. There is also a shuttle service ( for a fee), but we preferred to walk.The motel is near the Anaheim Garden Walk which has a lot of dining options, including The Cheesecake Factory. Someone else described the rooms as a youth hostel style.That description is very fitting. I brought extra sheets and pillows just in case I didn't want to use the motel's bedding. But the rest of my family did not have complaints about the bedding.If you are picky, then bring your own. We did not plan to spend time in the motel other than to sleep. If the motel cost more money I would have rating it lower. However, you get what you pay for. We preferred to spend our money in Disney, food , and entertainment. We were a family of 4 with 2 teenagers. Our stay was perfect.

This trip was a staycation with my small family. It was a much needed break from the stress of life and it was nice to have enjoyed it so much. My son has autism so it is hard for him to stay in new places. I was worried about noise since the train passes nearby but I never heard it. This room was huge and clean. It had a great deak area and I was able to connect my Netflix to the TV. It is close wnough to all kinds or restaurants. Even though the pool was very small, my kids had a great time. The free breakfast was filled with different options. The eggs were not the best but everything else was really good.