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As a Diamond member, I am extremely disappointed with this particular hotel. Hilton corporate office, you need to take a good look at this hotel and do some well needed upgrades. We spent three nights, Fri 7th - Mon 10th of July. Those three nights cost us over $900 (I used my points and paid just over $220 for difference) Now the issue is not paying that amount, the issue is paying that amount to stay in a sub-par hotel. Allow me to explain - first off, the staff were very friendly and courteous (counts for 1 star) and the location is very convenient (counts for the second star), restaurant, convenience store and friendlys all within walking distance. Now here’s the problem, I believe you should get what you paid for and this hotel, at that price, was definitely not worth it! The hotel is old, the towels are stiff and not fluffy anymore, the sheets didn’t smell too good, the pillows were yellow, the lamp shades in the room were stained, everything was dusty, the curtains are falling apart, (not to mention, I had to hook the side curtains back up myself as they were falling down) the wall paper is lifting off the walls, the air conditioner in the hallway rattled all night and didn’t work because the hallway was warm, the hairdryer attachment is on the wall but the hairdryer is in a pouch under the sink and the furniture was delaminating. Not cozy at all. The breakfast was okay, however, during our entire stay, the waffle maker wasn’t working and when we asked why, we were told the switch doesn’t work. You mean there’s only one waffle maker in the hotel? Not at all happy with this particular location. What a waste of member points!

Hotel location is remote, we stayed at the hotel that night, but the room was large, clean and tidy, the reception was warm, very good

It is basic. I like that windows open. It was fairly clean. But the towels were small and the pillows flat. If it was $79 a night I’d be fine with it but for over three hundred I expect more. There is nothing to eat here or near here. The pool area is surprisingly big. There is decent coffee in lobby. You can pay to do laundry. You can pay more and get better pillows and snacks. Really? Pay more than three hundred to get better pillows? What a joke.

We decided on a last minute weekend getaway and found The Centennial on-line. Our room, the Strawberry Banke, was spacious and comfortable, and the breakfast- stuffed croissants, fruit and homemade coffee cake were delicious. Joan and Steve generously shared area history and local lore with us, along with great restaurant suggestions. All in all it was a wonderful getaway. Hope we can visit again!