The room is spacious, the kitchen is fully equipped, the front desk staff is friendly, the hotel does not seem to have an elevator, the highest floor is two floors, the front desk saw that I had a lot of luggage, and assigned me a room on the first floor. The worst thing was that after I checked in, a fly flew out while I was cooking, so I looked for it in the room, and then I found a few big flies behind the curtains, so it took me nearly two hours to clean it. Later, every time I returned to the room from outside, I found a few more flies flying around. I had to spend time cleaning the flies and disinfecting every day. Every time I entered the room, I closed the door as quickly as possible, but I still found flies every time. It was so bad. I will not stay here next time
They have very good and helpful front desk staff specially (Ray) she helped us for the hotel reservation and also helped in solving our car rental issues
The location of the hotel in a nice, quiet, safe place and near walmart supermarket
Best Regards
Mohamed
When you stay at MainStay Suites Horsham - Philadelphia in Horsham, you'll be in the suburbs, within a 5-minute drive of Speed Raceway and Wings of Freedom Aviation Museum. This hotel is 11.9 mi (19.2 km) from Parx Casino and Racetrack and 3.1 mi (5 km) from Willow Grove Park Mall.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 81 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
On the plus side, Our hotel was pretty close to our destination. However, We didn’t have a tv remote in our room. The lobby smelled like someone was smoking in it and our room smelled like hippie stoners baked it out for a week. Also, our blanket had a hole in it like someone burnt it with a cigarette. Other than the smells and the hole everything else seemed clean.
The room was good except for the mini fridge was not seated properly. We never got to try the food because there were so many people and not enough staff. We went down after 8:00 AM and there was no regular coffee just decaf. There were 2 woman before us waiting for coffee. We got 1 cup of coffee and nothing else of our paid for breakfast.
There was a large group of people outside on the patio talking loudly way past 11 PM!
The room was clean, we arrived very late (1 am), the front desk had our keys ready and the check in was super fast.
Breakfast of good quality overall, maybe more variety would have been better.
We did not try the gym and pool.
Free parking, standard American-style breakfast, free ice water and free planed rice in the lobby. The location of the hotel is close to the main road, the room is not too big, and there is noise near a train.
GGuest UserOn the plus side, Our hotel was pretty close to our destination. However, We didn’t have a tv remote in our room. The lobby smelled like someone was smoking in it and our room smelled like hippie stoners baked it out for a week. Also, our blanket had a hole in it like someone burnt it with a cigarette. Other than the smells and the hole everything else seemed clean.
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