Find the Best Manchester Hotels

Traveling to Connecticut for a concert our friend who is loyal to the Marriott brand booked this hotel for us. It is a lovely property with a delightful outdoor pool, hot tub and cozy fire pit and grills. Our accommodations were more than ample, please see my photos: complete kitchen with a large refrigerator, sink, microwave, stove top and everything we needed to prepare our meals. Our two room suite was clean and comfortable. The toiletries were of a high-quality and smelled luscious. I was happy that the windows opened. You will know why in a second. So why only three points? Well, I think thou protest too much… Upon check in we were asked to sign a very detailed long document stating that we agree to the non-smoking policy and that if violated we would incur a monetary fine. Now this was fine; it should ensures a clean environment. But guess what! Upon entering our room it had a distinct odor of stale cigarettes and a burn mark on one bedside table and on the bathroom vanity. Not wanting to incur a fine I reported this to the front desk manager. No apology just I will make a note of it. Breakfast was typical of the brand. Parking was free and ample. Grocery stores, restaurants and pharmacies were within walking distance.

As soon as I arrived at the hotel, it was dark and I thought I was in the wrong place. The front desk didn't have any measures. It was dark inside. Manually led you to open the room. There was no emergency light or hot water in the room. Just make do for one night, it's really bad without compensation! The location is still partial.

The hotel is on the side of the main road, with convenient transportation. There are parks around the area that can be walked around and the environment is beautiful. The hotel is a motel, I can only use the motel I know to evaluate, the bathroom is good, the bath water is very good, there is a refrigerator, microwave oven, just no water boiler, it is originally a night to meet the demand.

I have an amazing time at extended stay america the staff went beyond great customer service the hotel room and services was fantastic totally love it

Absolutely miserable experience. Got in late on a Sunday. Wifi and TV were down. Not a huge deal, but annoying nonetheless. Our room had a huge bright light from the parking lot shining through the window all night with curtains that wouldn't close fully. Pool was closed for maintenance when we got in and most of Monday. Neither the tv/wifi issues nor the pool was noted on the website. Asked about TV and wifi at front desk Monday morning and was given a very huffy ”nobody's TV is working”. I get it must be annoying to be getting asked constantly but still. Monday morning we noticed that every five minutes or so the fridge would make this god awful high pitched squeal. It was one of those nails on a chalkboard type sounds that is like physically painful. Went to front desk to get a new room, which they did provide, and they threw in a bunch of free attitude and eye rolls! Got new keys, went to switch rooms and the new keys didn't work. Called down to front desk and was told they couldn't send someone up so we had to go down to get new keys again. Needed three which we ended up getting, but not without more attitude. No cream for the coffee in the lobby. No coffee in the lobby most of the time either. Front desk had a sign saying they were away helping a guest more often than not. Wifi got worked out sometime on Monday, but TV was down until Tuesday evening. From what another guest told me, it had been down since Saturday. I travel a lot and stay at Marriotts almost exclusively, but after this stay I probably won't be returning to another Marriott property.

A retro-inspired hotel that looks old and has a feeling of atmosphere. The front desk at check-in was very humorous, and let me take a photo of him. Simple American breakfast, free parking, self-service laundry, cheap, passing by for one night, still very satisfied!

I am on the fence about whether to give two or three stars but there is no 2.5 star option so here we go: Pros: the location is walking distance to a variety of restaurants and shopping venues. The hotel is away from the highway so one hears no traffic at night. The lobby and the front desk staff are very nice- one reception person, (perhaps named Tasha?) was professional, friendly and went out of her way to recognize me as a Hilton Honors member. The breakfast is nice. Cons: other than the lobby, the side entrances to the hotel needed more janitorial attention, the glass on the exit door was smeared with fingerprints and handprints throughout my stay. Immediately outside the entrance nearest the shopping center, a trash can stood next to the door. It was stuffed with garbage to overflowing with cans and wrappers having fallen to the sidewalk. This remained so for two days. The hotel appears to rent rooms to work crews of young laborers- at least that’s my guess; either that, or it’s a social service program of some kind. While they were on the whole quiet, there was a tendency to “loiter” at night, drinking in the parking lot and wandering around the perimeter of the building with no apparent aim. I was nervous about parking my car because upon arriving at night, I encountered these clutches of guys in darkened areas of the parking lot, a couple of whom were guzzling from what looked like a vodka bottle, others were leaning into the windows of visiting cars, sitting in the grass etc. The hotel should have some security rounds to help keep things in order in the parking lot so that arriving guests are not nervous about possible crime. If these are work crews, I appreciate that and after all, at least they are working. There just needs to be rules for comportment and the enforcement thereof. While my room was large and the bathroom was especially generous with a large walk-in shower, there was no overhead light operating on entry so I had to wedge the room door open with my duffle bag, to allow light from the hall to enter the room so I could find a lamp and have light. After encountering the loitering in the parking lot, the experience of entering a dark room with no functioning light in the hallway only added to my reservations. The place is ok and I would consider staying again if some tweaks could be made.

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

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